[Libreoffice-bugs] [Bug 40359] Crash when selecting Language Settings->Languages

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=40359

--- Comment #24 from kyrimis at alumni.princeton.edu 2011-11-13 07:03:09 PST ---
I have seen the problem on two systems:

System 1:
Processor: Intel E8600 @ 3.33 GHz
Ram: 4 GB (3.25 GB visible by the OS)
Video card: nVidia GeForce 9600 GT
Localization: Greek Locale(*) in US English version of Windows XP. US English
version of LibreOffice installed, with US English UI and help files.
Libo settings that might be related to your problems (video hardware
acceleration ...): I didn't even know there is such an option in LibO. Presume
I have the default. Hardware acceleration for Windows XP is set to full.
how you launch LibO: I use shortcuts for "LibreOffice Calc" and "LibreOffice
Writer" on my desktop, copied from the start menu.

System 2:
Processor: Intel Pentium 4 @ 3 GHz
Ram: 2 GB.
Video card: nVidia GeForce 6200
Localization: Greek Locale(*) in US English version of Windows XP. US English
version of LibreOffice installed, with US English UI and help files.
Libo settings that might be related to your problems (video hardware
acceleration ...): I didn't even know there is such an option in LibO. Presume
I have the default. Hardware acceleration for Windows XP is set to full.
how you launch LibO: I use shortcuts for "LibreOffice Calc" and "LibreOffice
Writer" on my desktop, copied from the start menu.

(*) In the Regional and Language Options control panel:
Regional Options tab:
  Standards and Formats: Greek
  Location: Greece
Languages tab:
  Text services and input languages:
    Details:
      Default input language: English (United States) - US
      Installed services: EN and EL
Advanced tab:
  Language version of non-Unicode programs: Greek


I tried a parallel install on System 1. The problem persists. (Ditto for bug
40585, which seems to be related.) If you've read through this thread, I had
already tried doing a full uninstall with Revo uninstaller, before
reinstalling, and there was no change after reinstalling.

I have also tried running LibO in safe mode, to see if there was interference
from some other installed program, but I still get crashes. I think that the
only thing that was left activated was my use of X-Mouse (configured using
TweakUI), but deactivating it didn't help, either.

The problem is not present in version 3.3, so this is definitely a regression.
It was also present in an earlier version of 3.5, that I tried a while back.


I know that at least two people (you and manj_k) cannot reproduce this problem,
but since I've seen it on both my home and work computers, I am convinced that
the problem is quite real, so I don;t thing that "works for me" is a
satisfactory answer. Please help me to help you: we know we have two systems
(mine) on which the bug can be consistently reproduced, so how can we take
advantage of this? Is there a way to produce stack traces, e.g.? I'd even be
willing to build a debug version of LibO, if there is no other way to produce
stack traces.


If this bug is indeed related to bug 40585, where someone, who had encountered
it on Linux, was able to fix it by installing a newer version of ICU, could it
be that I need to install a newer version of some localization library by hand?
Both my systems are fully patched, as far as windows update goes, but I might
be missing something else.

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