[Libreoffice-bugs] [Bug 53296] New: LibreOffice v3.6.0 stable's help about crashes.

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=53296

             Bug #: 53296
           Summary: LibreOffice v3.6.0 stable's help about crashes.
    Classification: Unclassified
           Product: LibreOffice
           Version: 3.6.0.4 release
          Platform: x86 (IA32)
        OS/Version: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Libreoffice
        AssignedTo: libreoffice-bugs at lists.freedesktop.org
        ReportedBy: ant at zimage.com


Created attachment 65346
  --> https://bugs.freedesktop.org/attachment.cgi?id=65346
A screen shot of the crash.

I just downloaded and installed onto my old Windows XP Pro. SP3 machine with
http://download.documentfoundation.org/libreoffice/stable/3.6.0/win/x86/LibO_3.6.0_Win_x86_install_multi.msi
... Its Help About crashes with "Due to an unexpected error, LibreOffice
crashed. All the files you were working on will be saved. The next time
LibreOffice is launched, your file will be recovered automatically..." like in
swriter.exe. Herer's a crash dump from WinDbg:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

CommandLine: F:\winstuff\LibreOffice3.6\program\swriter.exe
Symbol search path is:
SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
ModLoad: 00400000 00411000   swriter.exe
ModLoad: 7c900000 7c9b2000   ntdll.dll
ModLoad: 7c800000 7c8f6000   C:\WINDOWS\system32\kernel32.dll
ModLoad: 7e410000 7e4a1000   C:\WINDOWS\system32\USER32.dll
ModLoad: 77f10000 77f59000   C:\WINDOWS\system32\GDI32.dll
ModLoad: 78520000 785c3000  
C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.6161_x-ww_31a54e43\MSVCR90.dll
(470.c8c): Break instruction exception - code 80000003 (first chance)
eax=00261eb4 ebx=7ffd7000 ecx=00000005 edx=00000020 esi=00261f48 edi=00261eb4
eip=7c90120e esp=0013fb20 ebp=0013fc94 iopl=0         nv up ei pl nz na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000202
ntdll!DbgBreakPoint:
7c90120e cc              int     3
0:000> g
ModLoad: 5cb70000 5cb96000   C:\WINDOWS\system32\ShimEng.dll
ModLoad: 76390000 763ad000   C:\WINDOWS\system32\IMM32.DLL
ModLoad: 77dd0000 77e6b000   C:\WINDOWS\system32\ADVAPI32.dll
ModLoad: 77e70000 77f03000   C:\WINDOWS\system32\RPCRT4.dll
ModLoad: 77fe0000 77ff1000   C:\WINDOWS\system32\Secur32.dll
ModLoad: 10000000 100b4000   c:\winstuff\outpos~1\wl_hook.dll
ModLoad: 7c9c0000 7d1d7000   C:\WINDOWS\system32\Shell32.dll
ModLoad: 77c10000 77c68000   C:\WINDOWS\system32\msvcrt.dll
ModLoad: 77f60000 77fd6000   C:\WINDOWS\system32\SHLWAPI.dll
ModLoad: 773d0000 774d3000  
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
ModLoad: 5d090000 5d12a000   C:\WINDOWS\system32\comctl32.dll
ModLoad: 77b40000 77b62000   C:\WINDOWS\system32\Apphelp.dll
eax=76390000 ebx=00000000 ecx=7e410000 edx=003a0608 esi=7c90de6e edi=00000000
eip=7c90e514 esp=0013fdc4 ebp=0013fec0 iopl=0         nv up ei pl zr na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246
ntdll!KiFastSystemCallRet:
7c90e514 c3              ret


soffice.exe:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

CommandLine: F:\winstuff\LibreOffice3.6\program\soffice.exe
Symbol search path is:
SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
ModLoad: 00400000 00410000   soffice.exe
ModLoad: 7c900000 7c9b2000   ntdll.dll
ModLoad: 7c800000 7c8f6000   C:\WINDOWS\system32\kernel32.dll
ModLoad: 77dd0000 77e6b000   C:\WINDOWS\system32\ADVAPI32.dll
ModLoad: 77e70000 77f03000   C:\WINDOWS\system32\RPCRT4.dll
ModLoad: 77fe0000 77ff1000   C:\WINDOWS\system32\Secur32.dll
ModLoad: 7c9c0000 7d1d7000   C:\WINDOWS\system32\SHELL32.dll
ModLoad: 77f10000 77f59000   C:\WINDOWS\system32\GDI32.dll
ModLoad: 7e410000 7e4a1000   C:\WINDOWS\system32\USER32.dll
ModLoad: 77c10000 77c68000   C:\WINDOWS\system32\msvcrt.dll
ModLoad: 77f60000 77fd6000   C:\WINDOWS\system32\SHLWAPI.dll
ModLoad: 78520000 785c3000  
C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.6161_x-ww_31a54e43\MSVCR90.dll
(8e0.c3c): Break instruction exception - code 80000003 (first chance)
eax=00261eb4 ebx=7ffde000 ecx=00000005 edx=00000020 esi=00261f48 edi=00261eb4
eip=7c90120e esp=0013fb20 ebp=0013fc94 iopl=0         nv up ei pl nz na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000202
ntdll!DbgBreakPoint:
7c90120e cc              int     3
0:000> g
ModLoad: 5cb70000 5cb96000   C:\WINDOWS\system32\ShimEng.dll
ModLoad: 76390000 763ad000   C:\WINDOWS\system32\IMM32.DLL
ModLoad: 10000000 100b4000   c:\winstuff\outpos~1\wl_hook.dll
ModLoad: 773d0000 774d3000  
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
ModLoad: 5d090000 5d12a000   C:\WINDOWS\system32\comctl32.dll
ModLoad: 77b40000 77b62000   C:\WINDOWS\system32\Apphelp.dll


Renamed soffice.bin to soffice_bin.exe complained about missing sal3.dll file
(had this problem with v3.5.4 too).

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