[Libreoffice-bugs] [Bug 51686] FORMATTING Background Colour "No Fill" and Font Colour "Automatic" cause LibreOffice to crash

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Wed Jul 4 11:11:12 CEST 2012


https://bugs.freedesktop.org/show_bug.cgi?id=51686

Roman Eisele <bugs at eikota.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEEDINFO
           Severity|normal                      |major
                 CC|                            |bugs at eikota.de
     Ever Confirmed|0                           |1

--- Comment #1 from Roman Eisele <bugs at eikota.de> 2012-07-04 02:11:12 PDT ---
Hello porter21g,
thank you very much for your bug report!

I am sorry that LibreOffice crashes for you. However, the same two things which
cause LibreOffice to crash for you work fine on many other machines (e.g., on
my one; I have just tried again with LibreOffice 3.5.4.2, German langpack
installed, on MacOS X 10.6.8: no crashes, (re)setting the colors works as
expected).

So we need to find out what makes the difference, i.e. why LibreOffice crashes
in your installation. The first things to check are:

1) Please tell us which MacOS X version you use (10.6.x or 10.7.x? PPC or
Intel)? This is often important.

2) Do you have any accesibility features enabled? Apple's accessibility
features like "VoiceOver" or "Enable access for assistive devices", which get
enabled in "System Preferences > Universal Access" (in German:
"Bedienungshilfen"), are known to cause many crashes in LibreOffice. So please
try to disable any accesibility features. Compare, e.g., the similar issue bug
47368.

3) Can you please try running LibreOffice with a brand new LO user profile (see
http://wiki.documentfoundation.org/UserProfile)? This seems to heal many
serious problems, cf. the brand new bug 51323.

Thank you very much for trying this out (and please report the results here,
too)!

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