[Libreoffice-bugs] [Bug 52224] New: Help --> About does not show expected dialog box and it blocks further use of the application

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Wed Jul 18 17:30:01 CEST 2012


https://bugs.freedesktop.org/show_bug.cgi?id=52224

             Bug #: 52224
           Summary: Help --> About does not show expected dialog box and
                    it blocks further use of the application
    Classification: Unclassified
           Product: LibreOffice
           Version: 3.5.5.3 release
          Platform: x86-64 (AMD64)
        OS/Version: Linux (All)
            Status: UNCONFIRMED
          Severity: major
          Priority: medium
         Component: UI
        AssignedTo: libreoffice-bugs at lists.freedesktop.org
        ReportedBy: naipaul_ojar at hotmail.com


The issue has been reproduced in both Writer and Spreadsheet.

I have confirmed that the other Help --> options that do generate additional
dialog boxes do work. The issue was first found with Writer. I have tested that
I can create new tables in Writer, which does generate a new dialog box.

I am copying the contents of a question raised earlier:-
http://ask.libreoffice.org/question/3953/libreoffice-355-writer-help-about-hangs-the-main/


I have just updated LO to 3.5.5 and I was testing the Writer app.

I wanted to verify the version, so I went Help-> About and I did not see the
expected dialog box showing the application information.

Results:- The main write application is then hung and not responding any mouse
actions. I guess that it opended modal dialog box, that is expecting to be
closed prior to the Writer continuing.

I have checked for another window but it does not appear.

I have to kill all LO processes before I can use Writer.

========

a. I am using Fedora 16 b. I have just downloaded and expanded the archive and
then updated my existing installation using yum:- cd RPMS yum update * cd
desktop-integration yum update *

Upgrade 54 Packages

54 Packages were updated in the main RPMS directory

1 package was updated in the desktop-integration directory:- Updated:
libreoffice3.5-freedesktop-menus.noarch :3.5.5-3
I am not sure what do now ...

Additional information:- I have tested the Help --> YYY, where YYY = "License
Information", "Credits", "License Information" and "What's This ?" and I see
their pop-up windows, but not for the "About" I have also tested the "Help -->
About" in the Spreadsheet and I get the same issue

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