[Libreoffice-bugs] [Bug 52395] UI: Can not open the "Styles and Formatting" window after upgrade with existing User Profile

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=52395

Roman Eisele <bugs at eikota.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Blocks|                            |43489
            Summary|UI: Can not open the        |UI: Can not open the
                   |"Styles and Formatting"     |"Styles and Formatting"
                   |window                      |window after upgrade with
                   |                            |existing User Profile

--- Comment #5 from Roman Eisele <bugs at eikota.de> 2012-07-26 15:01:21 UTC ---
(In reply to comment #4)
> I followed your advise and it was a success. Styles and Formatting opens as a
> charme. Thanks for your help.

Good to hear that! This means that something with the existing User Profile
went wrong, I mean, it did not work correctly anymore after the upgrade.


Therefore a final question to you, Jan:
Do you still have the old (renamed) User Profile folder (at: <your user
name>/Library/Application Support/, as I wrote in step 1 and 2 of comment #2)?
It should be there parallel to the newly created "LibreOffice" folder which
contains your new (and working) User Profile.

Can you please
* ZIP the complete old (renamed) User Profile folder (just select the complete
folder and then choose "Compress ..." from the Finder's "File" menu)
* and then attach the ZIP file to this bug report (just click on "Add an
attachment" on this page)?

It is possible that this ZIP archive will help our developers to find out what
was going wrong with the user profile after the upgrade -- this may help them
to prevent such annoying issues in future.

Thank you very much in advance!



> As you see I answer as you advised.

Thank you ;-) As you see, it helps to keep the bug report page short and clean.

*

I adjust the summary again to reflect our enlarged knowledge, and add this bug
to our list of issues about "Incorrect behavior using existing User Profile for
upgrade" (bug 43489).

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