[Libreoffice-bugs] [Bug 52553] New: ASKLIBREOFFICE Allowed filetypes for upload too restrictive

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=52553

             Bug #: 52553
           Summary: ASKLIBREOFFICE Allowed filetypes for upload too
                    restrictive
    Classification: Unclassified
           Product: LibreOffice
           Version: unspecified
          Platform: Other
        OS/Version: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: WWW
        AssignedTo: libreoffice-bugs at lists.freedesktop.org
        ReportedBy: bishop.robinson at gmail.com
                CC: website at global.libreoffice.org


(Per this question:
http://ask.libreoffice.org/question/4203/cant-open-ms-word-documents-after-upgrade-to/)

The allowed upload filetypes (extensions) are: '.jpg', '.jpeg', '.gif', '.bmp',
'.png', '.tiff', '.odt', '.ods', '.odp', '.odg', '.odc', '.odf', '.odi',
'.odm', '.ott', '.ots', '.otp', '.otg', '.odb'

This list excludes .doc and .zip, two filetypes that would be very useful in
helping to triage issues and figure out user problems. The list of filetypes
allowed on bugzilla is much more extensive.

Personally, I'd be okay if we adopted a policy of bumping any user-support
questions to bugzilla if we need to look at example files, etc. Bugzilla is
probably more suited to dealing with this type of user inquiry, however we
really would need to make sure that bugreports are dealt with promptly so we
encourage users to come back and report bugs/problems in the future.

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