[Libreoffice-bugs] [Bug 42450] FILEOPEN: ooconvert crashes while processing docx file

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Tue Mar 20 11:09:37 PDT 2012


--- Comment #4 from panyazone at gmail.com 2012-03-20 11:09:37 PDT ---
(In reply to comment #3)
> Created attachment 58772 [details]
> Sample Thai file

My writings are gone after attaching the Sample Thai file (attachment 58772).

I found similar problem using LibreOffice Build ID:
dc9775d-05ecbee-0851ad3-1586698-727bf66 under Windows 7 Professional. I opened
the reporter's sample file, and there is no problem. But when I open the Sample
Thai file (attachment 58772), I got problems in an unconsistent way. The
following is a sample of series of events.

First I open the file and do nothing, nothing happens. When I scroll up-down
repeatedly for a while, Libo crashes with a pop-up wisndows saying LibreOffice
is not responding. I opened the file again and scroll up and down by clicking
the vertical scroll bar, Libo crashes again. The screen shot will be shown as
"Screen shot 1" in the attachment of the next comment. Then I open the file
again. This time Libo crash immediately showing the pop-up saying "The
following files will be recovered, but LibO is not responding. When I click to
close this pop-up, the pop-up like "screen shot 1" appears ontop, this time
with different problem detail from "screen shot 1", as follows. 

  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:    AppHangB1
  Application Name:    soffice.bin
  Application Version:
  Application Timestamp:    4f55e306
  Hang Signature:    1e61
  Hang Type:    513
  OS Version:    6.1.7600.
  Locale ID:    2057
  Additional Hang Signature 1:    1e614c4307192717090268bf5150da2e
  Additional Hang Signature 2:    7ce8
  Additional Hang Signature 3:    7ce834d6f38a52c7fb0e1c07a12d0097
  Additional Hang Signature 4:    1e61
  Additional Hang Signature 5:    1e614c4307192717090268bf5150da2e
  Additional Hang Signature 6:    7ce8
  Additional Hang Signature 7:    7ce834d6f38a52c7fb0e1c07a12d0097

I shut down and restart Windows, and start the test again with similar, but not
exactly the same series of events.

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