[Libreoffice-bugs] [Bug 111987] New: Menu items (main and right-click) disappear

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Wed Aug 23 17:15:15 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=111987

            Bug ID: 111987
           Summary: Menu items (main and right-click) disappear
           Product: LibreOffice
           Version: 5.3.3.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: UI
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: stephan.sotter at bistum-wuerzburg.de

Description:
Seemingly randomly into a session it can happen that upon clicking a menu the
items won't get displayed but instead only the two slim scrollbars. This
affects the dropdowns from File, Edit, etc. as well as the popups from right
clicks. It looks like LibO thinks there's no space to render the menus.

After closing all LibO-processes and restarting the application everything is
back to normal.

So far there is no apparent trigger to reproduce it but we can observe it
across several user and clients, all using Windows 10. Updating to Versions
5.3.4+ seems to reduce the frequency of it occurring.

Sorry that I can't provide any more info, but there's little reports in the net
of it as well. Just found one other person to have experienced it:
https://ask.libreoffice.org/en/question/125690/menu-collapses/

Actual Results:  
Can't select anything from menus anymore

Expected Results:
Menu items displaying normally


Reproducible: Sometimes

User Profile Reset: No (Happens with different users on different machines, all
freshly installed)

Additional Info:
Laptop with default Intel graphics and 2 external monitors + 1 internal
display.


User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML,
like Gecko) Chrome/58.0.3029.110 Safari/537.36

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