[Libreoffice-bugs] [Bug 112022] New: Writer repeatedly crashing for no apparent reason

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Aug 25 10:59:19 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=112022

            Bug ID: 112022
           Summary: Writer repeatedly crashing for no apparent reason
           Product: LibreOffice
           Version: 5.2.6.2 release
          Hardware: All
                OS: Mac OS X (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: arnetnet at bluewin.ch

Description:
LibreOffice Writer keeps crashing for no apparent reason. While everything
seems to be fine when working on an odt file, suddenly, out of the blue, LO
crashes. The crash never really seems to be related to a particular task –
maybe I was just typing text, or I was navigating the document, or I was
changing a setting – and it may occur from anything within a few seconds to a
few hours working on a file. The file may be a new one (almost empty) or an
existing one. It happens both with the fresh and the still versions of LO.

This is the message that I use to get: "Due to an unexpected error, LibreOffice
crashed. All the files you were working on will now be saved."

On the positive side, Document Recovery works fine always, I don't seem to have
lost any data so far.

macOS Sierra 10.12.4, MacBook Pro early 2015

Steps to Reproduce:
1. open or create an odt file
2. write some text (no images, tables etc. needed)
3. go on for anything between one minute to one hour

Actual Results:  
LO Writer crashed: "Due to an unexpected error, LibreOffice crashed. All the
files you were working on will now be saved."

Expected Results:
Writer should not have crashed


Reproducible: Sometimes

User Profile Reset: Yes. For a day or two it worked fine, then the crashing
began again.

Additional Info:
All other software works fine on my computer. Thanks for any help!


User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:55.0)
Gecko/20100101 Firefox/55.0

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