[Libreoffice-bugs] [Bug 114226] New: Bugs related to Windows Defender Security Centre - Controlled Folder Access (LIBREOFFICE INSTALLATION FAILS - multiple versions) (LO CALC 5.4.2 'Save' /'Save As' does not work)

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Mon Dec 4 00:06:08 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=114226

            Bug ID: 114226
           Summary: Bugs related to Windows Defender Security Centre -
                    Controlled Folder Access  (LIBREOFFICE INSTALLATION
                    FAILS - multiple versions) (LO CALC 5.4.2 'Save'/'Save
                    As' does not work)
           Product: LibreOffice
           Version: 5.3.1.2 release
          Hardware: x86-64 (AMD64)
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: janfnord at gmail.com

Description:
B U G   R E P O R T
-------------------

5.3.1.2 Inst Wizard   x64
   +
5.3.7.2 Inst Wizard   x64
--------------------
Installation Stops with error 1336 There was an error creating a temporary file
that is needed to complete this installation. 

[Neither file nor folder are mentioned]

and rolls back


5.4.3.2 Inst Wizard   x64
------------------------- CASE 1
Installation Stops with error 1909 Could not create shortcut LibreOffice
5.4.lnk. Verify that the destination folder exists and that you can access it.

[Destination folder information is NOT available]

Internal Error 2902 ixoShortcutPropertyCrate

and rolls back.


----------------------- CASE 2
[C:\Program Files\LibreOffice 5\program\soffice.bin  and
C:\Users\...\Downloads\LibreOffice\LibreOffice_5.4.3_Win_x64.msi were allowed
through controlled folder access]

Installation Stops with error 1336 Could not create shortcut LibreOffice
5.4.lnk. Verify that the destination folder exists and that you can access it.

[Destination folder information is NOT available]

Internal Error 2902 ixoShortcutPropertyCrate

and rolls back.


---------- WORK-AROUND -----------------

Turning off Controlled folder access in Windows Defender Security Centre allows
installation to complete correctly. Then Controlled Folder Access can be turned
on.


B U G   R E P O R T -------------------

LibreOffice Calc 5.4.3.2
[No exceptions in Controlled Folder Access]

Starting program, a message that Control Folder Access has blocked C:\Program
Files\LibreOffice 5\program\soffice.bin from making unauthorized changes to the
disk.

You can open files and work but 
'Save' triggers message "saving the document xmas2017: General Error.
General input/output error." and malfunctions

'Save As' triggers message "C:\Users\...\Documents\xxx.ods  File not found.
Check the Filename and try again." 

Application will not save.

Allowing C:\Program Files\LibreOffice 5\program\soffice.bin through Controled
Folder Access does not change this behaviour.


-------------SYSTEM------------------
Asus M5A970 w/ AMD FX-6300 & 16GB RAM
Windows 10 PRO x64
Version 1709
OS Build 16299.64



Steps to Reproduce:
1. See description
2.
3.

Actual Results:  
 See Description

Expected Results:
LibreOffice should install..
LibreOffice Calc 5.4.3.2 should be able to save.


Reproducible: Always


User Profile Reset: No



Additional Info:
I've not done exhaustive testing - I have only looked at
versions/application/task specificly mentioned.


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

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