[Libreoffice-bugs] [Bug 114226] New: Bugs related to Windows Defender Security Centre - Controlled Folder Access (LIBREOFFICE INSTALLATION FAILS - multiple versions) (LO CALC 5.4.2 'Save' /'Save As' does not work)
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Mon Dec 4 00:06:08 UTC 2017
https://bugs.documentfoundation.org/show_bug.cgi?id=114226
Bug ID: 114226
Summary: Bugs related to Windows Defender Security Centre -
Controlled Folder Access (LIBREOFFICE INSTALLATION
FAILS - multiple versions) (LO CALC 5.4.2 'Save'/'Save
As' does not work)
Product: LibreOffice
Version: 5.3.1.2 release
Hardware: x86-64 (AMD64)
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Installation
Assignee: libreoffice-bugs at lists.freedesktop.org
Reporter: janfnord at gmail.com
Description:
B U G R E P O R T
-------------------
5.3.1.2 Inst Wizard x64
+
5.3.7.2 Inst Wizard x64
--------------------
Installation Stops with error 1336 There was an error creating a temporary file
that is needed to complete this installation.
[Neither file nor folder are mentioned]
and rolls back
5.4.3.2 Inst Wizard x64
------------------------- CASE 1
Installation Stops with error 1909 Could not create shortcut LibreOffice
5.4.lnk. Verify that the destination folder exists and that you can access it.
[Destination folder information is NOT available]
Internal Error 2902 ixoShortcutPropertyCrate
and rolls back.
----------------------- CASE 2
[C:\Program Files\LibreOffice 5\program\soffice.bin and
C:\Users\...\Downloads\LibreOffice\LibreOffice_5.4.3_Win_x64.msi were allowed
through controlled folder access]
Installation Stops with error 1336 Could not create shortcut LibreOffice
5.4.lnk. Verify that the destination folder exists and that you can access it.
[Destination folder information is NOT available]
Internal Error 2902 ixoShortcutPropertyCrate
and rolls back.
---------- WORK-AROUND -----------------
Turning off Controlled folder access in Windows Defender Security Centre allows
installation to complete correctly. Then Controlled Folder Access can be turned
on.
B U G R E P O R T -------------------
LibreOffice Calc 5.4.3.2
[No exceptions in Controlled Folder Access]
Starting program, a message that Control Folder Access has blocked C:\Program
Files\LibreOffice 5\program\soffice.bin from making unauthorized changes to the
disk.
You can open files and work but
'Save' triggers message "saving the document xmas2017: General Error.
General input/output error." and malfunctions
'Save As' triggers message "C:\Users\...\Documents\xxx.ods File not found.
Check the Filename and try again."
Application will not save.
Allowing C:\Program Files\LibreOffice 5\program\soffice.bin through Controled
Folder Access does not change this behaviour.
-------------SYSTEM------------------
Asus M5A970 w/ AMD FX-6300 & 16GB RAM
Windows 10 PRO x64
Version 1709
OS Build 16299.64
Steps to Reproduce:
1. See description
2.
3.
Actual Results:
See Description
Expected Results:
LibreOffice should install..
LibreOffice Calc 5.4.3.2 should be able to save.
Reproducible: Always
User Profile Reset: No
Additional Info:
I've not done exhaustive testing - I have only looked at
versions/application/task specificly mentioned.
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36
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