[Libreoffice-bugs] [Bug 114518] New: Update to new version crashed my laptop

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Mon Dec 18 00:25:34 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=114518

            Bug ID: 114518
           Summary: Update to new version crashed my laptop
           Product: LibreOffice
           Version: 5.4.2.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: iskowitz at gmail.com

Description:
Hi  was at V5.36 and saw a note that new version was available  listed two 
5.37 or 5.42 ( I believe)  opted for 5.42 and after the installation I opened a
word document to compose something.  It opened and after typing a few lines I
saw some typos and activated the spell checker.  the machine hung up and would
not respond to anything. Waited a while and the machine was still hung up.  had
to do a hard reset to the machine ( an Asus Laptop running windows 10 64bit
which had the current MS updates)  After restarting the machine it came up
indicating that the hard drive was not there or no OS on it.  tried this a few
times and now have sorry to say a boat anchor.  The machine was running fine
prior to it ( Had 8gig memory as well)  any thoughts would be appreciated 
thanks   

Actual Results:  
could not reproduce the problem since my laptop will not turn on to windows 10
anymore

Expected Results:
epected the machine to reboot and it di not 


Reproducible: Always


User Profile Reset: No



Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

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