[Libreoffice-bugs] [Bug 114692] New: Loading an odt file failure

Mon Dec 25 19:45:31 UTC 2017

https://bugs.documentfoundation.org/show_bug.cgi?id=114692

            Bug ID: 114692
           Summary: Loading an odt file failure
           Product: LibreOffice
           Version: 5.4.4.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: daveremont at hotmail.com

Description:
Loading a file from a server (not on the user computer) by use of a shortcut on
the desktop, Windows 10 Pro Version 1709 OS Build 16299.125. Azus board LGA
1155 I5

soffice.bin - Application Error

The application was unable to start correctly (0xc0000142).
Click OK to close the application.

If I clear this and then select the shortcut the second time all is well.
Appears to occur across the entire Server 2016 Essentials Network.

Steps to Reproduce:
1.Select Shortcut to an ODT File
2.
3.

Actual Results:  
soffice.bin - Application Error

The application was unable to start correctly (0xc0000142).
Click OK to close the application.

If I clear this and then select the shortcut the second time all is well.
Appears to occur across the entire Server 2016 Essentials Network.

Expected Results:
File opens in WRITER.

Reproducible: Always

User Profile Reset: No

Additional Info:
I have no idea what OpenGL is nor my USER PROFILE.

Event data as follows

soffice.bin 
   5.4.2.2 
   59cc14c0 
   shcore.dll 
   10.0.16299.15 
   6c07e48f 
   c0000005 
   0000000000036c7a 
   2c70 
   01d37db307c0e047 
   C:\Program Files\LibreOffice 5\program\soffice.bin 
   C:\WINDOWS\System32\shcore.dll 
   b8c036aa-d172-4e85-bba4-5e90439b0830 

Log Name:      Application
Source:        Application Error
Date:          12/25/2017 13:03:23
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Cooler-Master.DAVIDRREMONT.local

Description:
Faulting application name: soffice.bin, version: 5.4.2.2, time stamp:
0x59cc14c0
Faulting module name: shcore.dll, version: 10.0.16299.15, time stamp:
0x6c07e48f
Exception code: 0xc0000005
Fault offset: 0x0000000000036c7a
Faulting process id: 0x2c70
Faulting application start time: 0x01d37db307c0e047
Faulting application path: C:\Program Files\LibreOffice 5\program\soffice.bin
Faulting module path: C:\WINDOWS\System32\shcore.dll
Report Id: b8c036aa-d172-4e85-bba4-5e90439b0830
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-12-25T19:03:23.821935900Z" />
    <EventRecordID>11119</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Cooler-Master.DAVIDRREMONT.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>soffice.bin</Data>
    <Data>5.4.2.2</Data>
    <Data>59cc14c0</Data>
    <Data>shcore.dll</Data>
    <Data>10.0.16299.15</Data>
    <Data>6c07e48f</Data>
    <Data>c0000005</Data>
    <Data>0000000000036c7a</Data>
    <Data>2c70</Data>
    <Data>01d37db307c0e047</Data>
    <Data>C:\Program Files\LibreOffice 5\program\soffice.bin</Data>
    <Data>C:\WINDOWS\System32\shcore.dll</Data>
    <Data>b8c036aa-d172-4e85-bba4-5e90439b0830</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36 OPR/49.0.2725.64

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