[Libreoffice-bugs] [Bug 109198] New: EDITING: whole system crash randomly and repeatedly

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Wed Jul 19 04:57:35 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=109198

            Bug ID: 109198
           Summary: EDITING: whole system crash randomly and repeatedly
           Product: LibreOffice
           Version: 5.3.4.2 release
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: joel.takvorian at qaraywa.net

Created attachment 134718
  --> https://bugs.documentfoundation.org/attachment.cgi?id=134718&action=edit
crash dump.ini

I experience repeated system crashes and reboot while I'm typing in LibreOffice
Writer. In average, I'm able to write ~ 10 lines of text before it occurs, so
it's just unusable. First the interface freezes, I'm able to see mouse cursor
moving but cannot interact with anything. After 15/30 seconds the system
restarts.

I'm running Linux / Fedora 25, XFCE, on a laptop Lenovo T460p
I had the same issue with previous version of LibreOffice (don't remember which
one it was), I upgraded to latest release hoping it would be fixed.

I've only experienced this issue while typing in LibreOffice Writer so far. I
sometimes use Calc and never had this (by luck?). Most of the time I don't use
LibreOffice, and system never crashes.

I've tried to delete the user config directory (~/.config/libreoffice) but
crashes still occur (although the first time I did that, I could write for
longer than usual before it crashed... not sure if it's meaningful)

It seems to be related to graphic drivers:
journalctl reports at the time of the crash:

juil. 19 06:22:06 cartago kernel: [drm] GPU HANG: ecode 9:0:0x86dffffd, in Xorg
[1256], reason: Hang on render ring, action: reset
juil. 19 06:22:06 cartago kernel: drm/i915: Resetting chip after gpu hang
juil. 19 06:22:06 cartago kernel: [drm] RC6 on
juil. 19 06:22:06 cartago kernel: [drm] GuC firmware load skipped
juil. 19 06:22:26 cartago kernel: drm/i915: Resetting chip after gpu hang
juil. 19 06:22:26 cartago kernel: [drm] RC6 on
juil. 19 06:22:26 cartago kernel: [drm] GuC firmware load skipped
juil. 19 06:22:36 cartago kernel: drm/i915: Resetting chip after gpu hang
juil. 19 06:22:36 cartago kernel: [drm] RC6 on
juil. 19 06:22:36 cartago kernel: [drm] GuC firmware load skipped
juil. 19 06:22:37 cartago kernel: nouveau 0000:02:00.0: DRM: resuming kernel
object tree...

I'm also attaching my crash dump.ini file

Please let me know if any other information is needed.

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