[Libreoffice-bugs] [Bug 109198] New: EDITING: whole system crash randomly and repeatedly
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Wed Jul 19 04:57:35 UTC 2017
https://bugs.documentfoundation.org/show_bug.cgi?id=109198
Bug ID: 109198
Summary: EDITING: whole system crash randomly and repeatedly
Product: LibreOffice
Version: 5.3.4.2 release
Hardware: x86-64 (AMD64)
OS: Linux (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: libreoffice-bugs at lists.freedesktop.org
Reporter: joel.takvorian at qaraywa.net
Created attachment 134718
--> https://bugs.documentfoundation.org/attachment.cgi?id=134718&action=edit
crash dump.ini
I experience repeated system crashes and reboot while I'm typing in LibreOffice
Writer. In average, I'm able to write ~ 10 lines of text before it occurs, so
it's just unusable. First the interface freezes, I'm able to see mouse cursor
moving but cannot interact with anything. After 15/30 seconds the system
restarts.
I'm running Linux / Fedora 25, XFCE, on a laptop Lenovo T460p
I had the same issue with previous version of LibreOffice (don't remember which
one it was), I upgraded to latest release hoping it would be fixed.
I've only experienced this issue while typing in LibreOffice Writer so far. I
sometimes use Calc and never had this (by luck?). Most of the time I don't use
LibreOffice, and system never crashes.
I've tried to delete the user config directory (~/.config/libreoffice) but
crashes still occur (although the first time I did that, I could write for
longer than usual before it crashed... not sure if it's meaningful)
It seems to be related to graphic drivers:
journalctl reports at the time of the crash:
juil. 19 06:22:06 cartago kernel: [drm] GPU HANG: ecode 9:0:0x86dffffd, in Xorg
[1256], reason: Hang on render ring, action: reset
juil. 19 06:22:06 cartago kernel: drm/i915: Resetting chip after gpu hang
juil. 19 06:22:06 cartago kernel: [drm] RC6 on
juil. 19 06:22:06 cartago kernel: [drm] GuC firmware load skipped
juil. 19 06:22:26 cartago kernel: drm/i915: Resetting chip after gpu hang
juil. 19 06:22:26 cartago kernel: [drm] RC6 on
juil. 19 06:22:26 cartago kernel: [drm] GuC firmware load skipped
juil. 19 06:22:36 cartago kernel: drm/i915: Resetting chip after gpu hang
juil. 19 06:22:36 cartago kernel: [drm] RC6 on
juil. 19 06:22:36 cartago kernel: [drm] GuC firmware load skipped
juil. 19 06:22:37 cartago kernel: nouveau 0000:02:00.0: DRM: resuming kernel
object tree...
I'm also attaching my crash dump.ini file
Please let me know if any other information is needed.
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