[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #94 from Philippe_E <philipeau at yahoo.fr> ---
(In reply to Philippe_E from comment #93)
> (In reply to V Stuart Foote from comment #88)
> > (In reply to Philippe_E from comment #87)
> > > I just tested
> > > libo-master64~2017-07-21_04.09.11_LibreOfficeDev_6.0.0.0.alpha0_Win_x64 and
> > > no text is visible... Does this version contain the correction?
> > 
> > Yes it does. So, need to verify some details about your system.
> > 
> > Does turning off the Direct3D Aero themes still clear this up for you? 
> > 
> > You are on Windows 7 SP1 right?  
> > 
> > Do you have the SP1 Platform Update installed?
> > 
> > KB2670838 --
> > https://support.microsoft.com/en-us/help/2670838/platform-update-for-windows-
> > 7-sp1-and-windows-server-2008-r2-sp1
> > 
> > What GPU and driver are you using?  Run msinfo32.exe and copy text from the
> > Summary and the Components/Display panels.
> > 
> > Might also post result of dxdiag.exe, a screen clip of both the system and
> > display panel(s).
> 
> Hello,
> 
> Here is the general msinfo and display information.
> Yes I have Windows 7 SP1. But I do not know if I have the "SP1 Platform
> Update installed"? What is it about ?
> 
> I have attached the screenshots to "dxdiag" as attachments.
> 
> If I change the customization of the screen for a basic theme (Windows Basic
> or Windows Classic): LO texts are visible. If I change for Windows Aero: the
> texts are no longer visible. It's instantaneous.
> 
> Is this information sufficient for you?
> Have a good day,
> Philippe

-------------------------------------
Résumé système
-------------------------------------
Système d’exploitation  Microsoft Windows 7 Édition Familiale Premium
Version 6.1.7601 Service Pack 1 Build 7601
Informations supplémentaires    Non disponible
Éditeur Microsoft Corporation
Ordinateur      ADMIN-PC
Fabricant       Hewlett-Packard
Modèle  HP Pavilion dv6 Notebook PC
Type    PC à base de x64
Processeur      Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 MHz, 4 cœur(s),
8 processeur(s) logique(s)
Version du BIOS/Date    Hewlett-Packard F.1B, 05/10/2011
Version SMBIOS  2.7
Répertoire Windows      C:\Windows
Répertoire système      C:\Windows\system32
Périphérique de démarrage       \Device\HarddiskVolume1
Option régionale        France
Couche d’abstraction matérielle Version = "6.1.7601.17514"
Utilisateur     admin-PC\admin
Fuseaux horaires        Paris, Madrid (heure d’été)
Mémoire physique (RAM) installée        8,00 Go
Mémoire physique totale 7,95 Go
Mémoire physique disponible     3,76 Go
Mémoire virtuelle totale        15,9 Go
Mémoire virtuelle disponible    11,3 Go
Espace pour le fichier d’échange        7,95 Go
Fichier d’échange       C:\pagefile.sys

-------------------------------------
Composants / Affichage
-------------------------------------
Nom     Intel(R) HD Graphics Family
ID de périphérique Plug-and-Play       
PCI\VEN_8086&DEV_0116&SUBSYS_3388103C&REV_09\3&11583659&0&10
Type de carte   Intel(R) HD Graphics Family, compatible Advanced Micro Devices,
Inc.
Description de la carte Intel(R) HD Graphics Family
Mémoire vive sur la carte       (262 217 728) octets
Pilotes installés      
igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Version du pilote       8.882.2.3000
Fichier INF     oem13.inf (section iSNBM1ML_PROXY)
Plans de couleurs       Non disponible
Entrées de table des couleurs   4294967296
Résolution      1366 x 768 x 60 hertz
Bits/pixel      32
Adresse mémoire 0xC0000000-0xC03FFFFF
Adresse mémoire 0xB0000000-0xBFFFFFFF
Port d’E/S      0x00006000-0x0000603F
Canal IRQ       IRQ 16
Port d’E/S      0x000003B0-0x000003BB
Port d’E/S      0x000003C0-0x000003DF
Adresse mémoire 0xA0000-0xBFFFF
Pilote  c:\windows\system32\drivers\atikmpag.sys (8.14.1.6226, 303,00 Ko (310
272 octets), 01/10/2011 10:28)

Nom     Radeon (TM) HD 6770M
ID de périphérique Plug-and-Play       
PCI\VEN_1002&DEV_6740&SUBSYS_3388103C&REV_00\4&EC6F72D&0&0008
Type de carte   ATI display adapter (0x6740), compatible Advanced Micro
Devices, Inc.
Description de la carte Radeon (TM) HD 6770M
Mémoire vive sur la carte       (2 147 483 648) octets
Pilotes installés      
aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Version du pilote       8.882.2.3000
Fichier INF     oem13.inf (section ati2mtag_Vancouver_PRAI)
Plans de couleurs       Non disponible
Entrées de table des couleurs   Non disponible
Résolution      Non disponible
Bits/pixel      Non disponible
Adresse mémoire 0xA0000000-0xAFFFFFFF
Adresse mémoire 0xC74E0000-0xC74FFFFF
Port d’E/S      0x00005F00-0x00005FFF
Canal IRQ       IRQ 4294967283
Pilote  c:\windows\system32\drivers\atikmpag.sys (8.14.1.6226, 303,00 Ko (310
272 octets), 01/10/2011 10:28)
-------------------------------------

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