[Libreoffice-bugs] [Bug 109327] New: LO Crashes When Used with New Release of Zotero

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Tue Jul 25 02:10:56 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=109327

            Bug ID: 109327
           Summary: LO Crashes When Used with New Release of Zotero
           Product: LibreOffice
           Version: 5.3.4.2 release
          Hardware: x86 (IA32)
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: tcolley at livingdata.com.au

Description:
I have been using LO 5.x  with Zotero 4.x bibliographic software (running in
Firefox) for some time without any major issues. I recently upgraded to Zotero
5.06. Zotero 5.06 (which runs independently of Firefox) functions well on its
own, but (for me) fails to integrate with LO: LO crashes when any Zotero
functions are initiated from the Zotero toolbar in LO. Others and I have
pursued the matter with Zotero developers:
SEE
https://forums.zotero.org/discussion/66569/libreoffice-crashes-when-clicking-on-insert-citation
AND
https://forums.zotero.org/discussion/66609/libreoffice-v5-crashes-when-used-with-zotero-v5?new=1

The integration of LO and Zotero is done by a plugin for which I have tried old
and new versions (3.5.9 and 5.0.4). LO crashes with both versions of the
plugin. 
After much investigation, Zotero development team suggest that the problem is
likely to be a LO library as reports of this problem come from multiple people
with different versions of Linux.

I notice that Bug 105705 describes a similar problem but with Zotero 4.x (in
Firefox).

----------My System-----------
OS: Ubuntu 14.04 32bit
Libreoffice Version: 5.3.4.2
Zotero Version: 5.06
-------------------------------

Steps to Reproduce:
1. Install Libreoffice Version: 5.3.4.2 and Zotero Version: 5.04 on Ubuntu
14.04 32bit
2. Install the LO plugin for Zotero (remove any old Zotero plugin in
LibreOffice -> Tools -> Extension Manager, close LO, install the new plugin
from Zotero application by going to Preferences -> Cite -> Word Processor
Plugins)
3. Open LO with a new document and then click any of the buttons on the Zotero
toolbar (e.g. Add Citation or Set Document Preferences)

Actual Results:  
LO crashes

Expected Results:
LO inserts a Zotero citation into the document or allows Zotero document
preferences to be set.


Reproducible: Always

User Profile Reset: Yes, I initiated a new user profile (by renaming the
current one) several times while investigating this problem - see Zotero
discussion thread mentioned above.

Additional Info:


User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:54.0) Gecko/20100101
Firefox/54.0

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