[Libreoffice-bugs] [Bug 109531] New: All components crash on startup in KDE Neon

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=109531

            Bug ID: 109531
           Summary: All components crash on startup in KDE Neon
           Product: LibreOffice
           Version: 5.1.6.2 release
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: h.lorch at gmx.de

Description:
I have a new installation of the current KDE Neon 'distro', which is based on
Ubuntu. LibreOffice installs normally from the repositories. I have tried 2
different LO versions. The Start Center always opens normally. In LibreOffice
5.1.6.2, choosing to create a new document of any type, regardless whether
using the sidebar buttons or the menu, will not open the LibreOffice component.
In LibreOffice 5.3.4.0, the sidebar buttons to create new documents are grayed
out.
I tried starting a component from the command line, using "libreoffice
--writer" and "libreoffice --calc", in v. 5.1.6.2, will briefly display the
splash logo, which then disappears, and nothing further happens. The task does
not end by itself, so I have to terminate it.
I have deleted the profile and temporary files, without effect.
Version information:
Tried LO versions: libreoffice 5.1.6.2, libreoffice-dbg 5.1.6.2, libreoffice
5.3.4.0
Distro: KDE neon LTS 5.8
KDE Plasma: 5.8.7
KDE Frameworks: 5.36.0
QT: 5.7.1
Kernel: 4.8.0-58-generic
OS: 64 bit
X-Server: 11.0 (11,804,000)
Open-GL: 3.0 Mesa 17.07
Hardware:
CPU: i5-5200U
Mem: 7.7 GB
GPU: NVIDIA GM108M (GeForce 940M)

Steps to Reproduce:
A. The default way:
A1. Install KDE neon LTS 5.8
A2. Install LibreOffice the default way using Discover (open Application
Launcher/Applications/System/Software Center) or alternatively via "sudo
apt-get install libreoffice".
B. Installing the lates version the manual way:
B1. sudo add-apt-repository ppa:libreoffice/ppa
B2. sudo apt-get update
B3. sudo add-apt-repository ppa:libreoffice/ppa # apt-get seemed to need it
twice to find the latest version
B4. sudo apt-get install libreoffice
C. When trying different versions, clean apt information
C1. sudo apt-get purge libreoffice
C2. sudo add-get autoremove
C3. sudo apt-get clean # should not be necessary, but...
C4. sudo add-apt-repository -r ppa:libreoffice/ppa # if applicable
C5. sudo apt-get update

Actual Result:
No response from components using either the Start Center or the command line.
When opening a template document using the Start Center (Templates / Writer
Templates / select any...), the Start Center closes and a crash notice pops up
(LibreOffice Document Recovery. Due to an unexpected error, LibreOffice
crashed. [...] The following files will be recovered: <empty>). Then clicking
"Ok" will reopen the Start Center.

Expected Result:
Opening LibreOffice components, or at least an error message in case of any
incompatibilities.

Additional Information:
I have now installed libreoffice-dbg, but I do not know how to use the debug
functionality. If advised how, I will be happy to provide more information.

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