[Libreoffice-bugs] [Bug 110736] New: SAVING : Calc freezes during saving a remote file on Google Drive

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Mon Jul 31 16:55:53 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=110736

            Bug ID: 110736
           Summary: SAVING : Calc freezes during saving a remote file on
                    Google Drive
           Product: LibreOffice
           Version: 5.2.7.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Calc
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: asmoth360 at gmail.com

Description:
Calc often freezes when working on a remote file stored on Google Drive.

When saving the file (~1 Mo), it freezes during a dozen of seconds and Calc
doesn't respond at all, which gives the impression it just crashed. 
Obviously a saving time seems normal given the file size (I don't have a very
good internet speed) but it should tell the user to wait instead of looking
like it crashed.

When testing this problem I just ran across another one, probably linked : when
I'm on this file, if I click the "file" button in the toolbar (top left of the
screen), it freezes in a similar manner (several seconds) and during this time
I cannot do anything, waiting for the drop down menu to open. If I move the
mouse during this time, the menu closes itself, and I have to click it again,
wait 10s without moving etc. I've never encounter that when not on a remote
file, so I'm pretty sure Calc communicates with Google Drive in a way or
another when clicking on "File" (The task manager shows some network activity).

Steps to Reproduce:
1. File -> Open remote file (I don't know the english menu exactly)
2. Add a service, etc (connect to your Google Drive)
3. Open the desired file from your Google Drive.
4. Save it again (no need to do any modification).
4-bis. Click on "File" in the top menu bar.

Actual Results:  
When you save the file, or if you click the "file" drop down menu, and Calc
doesn't respond during a very long time.
I suspect it must last a longer time if the file is bigger (but I've not
tried).

Expected Results:
Calc should not freeze, it should only wait for the result of the file saving
without preventing the user to do anything.


Reproducible: Always

User Profile Reset: Yes and it didn't fix the problem.

Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko/20100101
Firefox/54.0

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