[Libreoffice-bugs] [Bug 114049] Latest version 5.4.3.2 x86_69 installs but does not load any application

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=114049

Kevin Suo <suokunlong at 126.com> changed:

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                 CC|                            |suokunlong at 126.com

--- Comment #4 from Kevin Suo <suokunlong at 126.com> ---
(In reply to Stephen Devane from comment #2)
Would you please copy and paste the information on Help - About Libreoffice,
and check the Visual C++ runtime version and bit? is it 32bit or 64 bit?

Quote from the release notes:

Microsoft Visual C++ 2015 Redistributable is required for this release, and is
not installed by LibreOffice installer (except for Windows XP). The
redistributable is an OS component, that comes preinstalled with Windows 10,
and with a Windows Update for Windows Vista through 8.1. If it is absent on
user's system, it must be installed separately from Microsoft website.
Installed redistributable's bitness (32- or 64-bit) must match LibreOffice's
bitness (not OS bitness). Otherwise installation will succeed, but an error
will be shown on program start: "The program cannot start because
api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try to
reinstalling the program to fix this problem".

LibreOffice bitness is shown in Help ▸ About (for 32-bit, simply "Version:
5.4.2.2" is shown; for 64-bit, "Version: 5.4.2.2 (x64)"). It is OK to install
both 32- and 64-bit redistributable on single 64-bit OS in case of doubt.

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