[Libreoffice-bugs] [Bug 113022] New: Installation Fails
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Mon Oct 9 18:10:51 UTC 2017
https://bugs.documentfoundation.org/show_bug.cgi?id=113022
Bug ID: 113022
Summary: Installation Fails
Product: LibreOffice
Version: 5.4.1.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Installation
Assignee: libreoffice-bugs at lists.freedesktop.org
Reporter: megallag65 at hotmail.com
This particular error has occurred for the last several versions of LibreOffice
x86_64 for Windows.
The installation of a new version over a previous version fails when copying
files.
After the uninstall is complete. I then re-attempt to install the new version
of the product, and it still fails.
So I enter the Program Files folder and notice that the LibreOffice 5 folder is
still there even after the uninstall. So I attempt to delete the LibreOffice 5
folder, but Windows does not allow it to be deleted, even though I am running
as the Administrator.
I then reboot, and I am then able to delete the LibreOffice 5 folder. I now
can install LibreOffice x86_64 version with no problem.
I have to follow these steps every time I wish to install the latest version of
the product.
It should be noted that the PC was originally running with Windows 7 Pro, then
upgraded to Windows 10 Pro via the Microsoft Free Upgrade period.
The problem occurs with Windows 10 Pro 64 Bit.
Thank You
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