[Libreoffice-bugs] [Bug 113022] New: Installation Fails

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Mon Oct 9 18:10:51 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=113022

            Bug ID: 113022
           Summary: Installation Fails
           Product: LibreOffice
           Version: 5.4.1.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: megallag65 at hotmail.com

This particular error has occurred for the last several versions of LibreOffice
x86_64 for Windows.

The installation of a new version over a previous version fails when copying
files.

After the uninstall is complete. I then re-attempt to install the new version
of the product, and it still fails.

So I enter the Program Files folder and notice that the LibreOffice 5 folder is
still there even after the uninstall.  So I attempt to delete the LibreOffice 5
folder, but Windows does not allow it to be deleted, even though I am running
as the Administrator.

I then reboot, and I am then able to delete the LibreOffice 5 folder.  I now
can install LibreOffice x86_64 version with no problem.

I have to follow these steps every time I wish to install the latest version of
the product.

It should be noted that the PC was originally running with Windows 7 Pro, then
upgraded to Windows 10 Pro via the Microsoft Free Upgrade period.

The problem occurs with Windows 10 Pro 64 Bit.

Thank You

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