[Libreoffice-bugs] [Bug 113415] New: Customizable "Get Help Online" and "Send Feedback" links in Help menu

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Tue Oct 24 21:08:04 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=113415

            Bug ID: 113415
           Summary: Customizable "Get Help Online" and "Send Feedback"
                    links in Help menu
           Product: LibreOffice
           Version: 6.0.0.0.alpha0+ Master
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: enhancement
          Priority: medium
         Component: framework
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: kelemeng at ubuntu.com

Currently we have hardcoded URLs for the Help -> Get Help Online and Send
Feedback menu items, pointing to hub.libreoffice.org that takes users to the
Askbot and the https://www.libreoffice.org/get-help/feedback page.

Now I'm in a situation where I'd like to customize these and centrally set up
organization specific links so that:
- we could have localized and site specific help contents/training materials
instead of the Askbot link
- and Feedback - or rather support requests - could be directed towards the
company ticketing system / customer service.

These menu items have good visibility from users POV, but in case of managed
workstations the community based support resources just don't cut it. 
This is why I'm requesting this enhancement.

Of course the default values of future configuration keys should be the current
hard coded community resources.

Code pointers:
https://opengrok.libreoffice.org/search?project=core&q=&defs=&refs=SID_SEND_FEEDBACK&path=&hist=&type=
https://opengrok.libreoffice.org/search?project=core&q=&defs=&refs=SID_Q_AND_A&path=&hist=&type=
A similar option is already implemented for the Help -> About -> Website
button:
https://opengrok.libreoffice.org/xref/core/cui/source/dialogs/about.cxx#118

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