[Libreoffice-bugs] [Bug 113476] New: Cannot open, repair or remove LibreOffice 5.4.2 in Windows XP

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Oct 27 08:37:55 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=113476

            Bug ID: 113476
           Summary: Cannot open, repair or remove LibreOffice 5.4.2 in
                    Windows XP
           Product: LibreOffice
           Version: 5.4.1.2 release
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: johnandjean at thamesinternet.com

Description:
Having used LibreOffice 5.4.1 without problems under Windows XP for some months
I upgraded to 5.4.2. If I attempt to run Libre Office, or open any file that
uses it, the LibreOffice banner appears briefly with a message "Synchronising
repository for shared extensions" then disappears and nothing else happens. If
I use Windows add/remove facility to get to the LibreOffice installation Wizard
neither "repair" or "remove" seems to have any effect. I would happily return
to 5.4.1, and still have the installation download, but that tells me I can't
install the earlier version without removing the later version (which I can't
do). If I attempt to close the Windows add/remove program I get a message
"rundll32.exe not responding".

Actual Results:  
See description above

Expected Results:
See description above


Reproducible: Always


User Profile Reset: No



Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0

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