[Libreoffice-bugs] [Bug 112169] Crash in: MSWordExportBase::GetItem(unsigned short)

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sat Sep 2 13:13:19 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=112169

--- Comment #6 from industriflow at gmail.com ---
Yes, it's mostly in my original description of the problem above. But here are
the details.

Steps to reproduce the crash: 
(I reproduced this at least six times on my Win x64 Intel system with 32 GB
RAM)
1. Open the attached .odt document in Writer. 
2. Click File, Save As, or Save A Copy.
3. In the dialog box that opens select to save it as a .docx file.
4. Click Save. The file isn't saved. Instead, Writer reports the crash,
suggests the Bugzilla URL, reports that it will try to recover the file. A
lock-file remains. Upon opening Writer again it offers to and successfully
re-opens the crashed file. 
5. BUT, try to save the file again (as a .docx) and it repeats the cycle.
6. Try to Save As or Save A Copy with a slightly different filename, and as a
.docx file. It crashes as expected. 
7. BUT, upon opening Writer again, it doesn't find the file to recover! (I
assume it's because the uninitiated user didn't know Libre wouldn't internally
record the new filename of the same doc it had crashed on before.

I'd written these steps out, then clicked "Add an attachment" above, and the
system lost the steps I'd written. Yes, I hadn't known to "Save Changes" first.
But with this interface, it would help new users (all bug submitters are at
first new users) if upon clicking "attachment" the Bugzilla code were to check
for an unsaved written Comment and ask to save it.

I remain a fan of Libre and your dedicated efforts to debug it.

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