[Libreoffice-bugs] [Bug 112319] New: Two sided printing on HP 7740 printer print single sided two pages.

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Mon Sep 11 05:03:35 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=112319

            Bug ID: 112319
           Summary: Two sided printing on HP 7740 printer print single
                    sided two pages.
           Product: LibreOffice
           Version: 5.2.6.2 release
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Printing and PDF export
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: tenets33210 at mypacks.net

Description:
Attempts to print two sided documents on HP 7740 produce single sided documents
and the two sided selections in the printing dialogs return to normal, single
sided commands. All pages are printed correctly, just not two sided.

Steps to Reproduce:
1. Select print menu (Ctrl-P or whatever). 
2. Select duplex PRINTER properties (long side).
3. Select 'Only paper size from printer' LibreOffice print option or not, makes
no difference.
4. Print.

Actual Results:  
Single sided document is printed as if duplex printing had not been requested.

Expected Results:
Document should have been printed head to head on both sides of paper.


Reproducible: Always

User Profile Reset: No

Additional Info:
To check that it was not an HP driver problem I printed several documents two
sided with several other programs including the generic PDF document viewer.
Without exception the documents printed correctly. I do not run Windows so
cannot check that it happens with that OS. This is not a make or break problem,
i.e. not something that is required every day. Documents can still be printed
by printing all the even pages, reloading the printer and printing all the odd
pages. This, however, is a pain especially if the printer happens to feed two
pages at once somewhere during the operation which all printers can do on humid
days. On occasion I have surprised myself by creating new swear words even I
did not recognize.


User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101
Firefox/55.0

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