[Libreoffice-bugs] [Bug 112380] New: Built-in Help Not Installed but I did install it

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Thu Sep 14 02:06:52 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=112380

            Bug ID: 112380
           Summary: Built-in Help Not Installed but I did install it
           Product: LibreOffice
           Version: 5.4.1.2 release
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: rogue1618 at hotmail.com

Description:
I have been regularly updating LibreOffice.
Every time, I also download and install the Help files.
All installs go to default locations.
First time today I try using the Help and I always get the message
"The LibreOffice built-in help is not installed on your computer.
You may either install it from our website or your system's repositories, or
read an online version."
It also gives me 2 buttons, Read Online or Cancel.

Steps to Reproduce:
1. Start LibreOffice, any part of it.
2. Click Help Menu then LibreOffice Help or use F1 key.
3. Get error box in screenshot.

Actual Results:  
I always get the message
"The LibreOffice built-in help is not installed on your computer.
You may either install it from our website or your system's repositories, or
read an online version."
It also gives me 2 buttons, Read Online or Cancel.

Expected Results:
Open the Help files that were installed.


Reproducible: Always

User Profile Reset: No

Additional Info:
I am not sure what Hardware choice to pick.
I can provide DxDiag information or file if needed, also a screenshot of the
problem.


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36

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