[Libreoffice-bugs] [Bug 112676] New: GUI font displays rectangles on macOS X Sierra

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=112676

            Bug ID: 112676
           Summary: GUI font displays rectangles on macOS X Sierra
           Product: LibreOffice
           Version: 5.4.1.2 release
          Hardware: Other
                OS: Mac OS X (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: UI
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: danjam280 at gmail.com

Description:
When I open the sidebar or any dialog box in LibreOffice on macOS X Sierra, the
GUI system font does not display properly. Instead of showing a legible system
font in the sidebar and in dialog boxes, lots of lots of outlined rectangular
boxes appear instead. (See the screenshots attached.)

This bug has also been reported on Ask LibreOffice but has not been resolved at
the time of writing:
https://ask.libreoffice.org/en/question/131310/libreoffice-54-font-gui-problem-just-rectangles-macos/

I attempted to resolve the issue in a number of ways: by resetting my profile,
by completely uninstalling and reinstalling the program, and by toggling the
OpenGL rendering option in the Options dialog. All these resolve the problem
temporarily where all GUI text shows properly but after restarting LibreOffice
a few times, the same problem occurs persistently.

This bug seems to occur persistently from version 5.3 onwards. One permanent
solution is to downgrade LibreOffice to an earlier version such as 5.2 and
below but I do not like to lose some functionality or expose my computer to
vulnerabilities.

Steps to Reproduce:
1. Open LibreOffice.
2. Either create a new document or open an existing document (I mostly open
LO/MS Office file types).
3. Display the Sidebar or open a dialog box.

Actual Results:  
Some text in dialog boxes and in the sidebar show up as lots of outlined
rectangles.

Expected Results:
All text in dialog boxes and the sidebar should show up properly with a legible
GUI system font (i.e. San Francisco / Helvetica Neue).


Reproducible: Sometimes

User Profile Reset: Yes but it solves the problem temporarily and then the
problem occurs again after reopening the program a few times.

Additional Info:
MacBook Pro (Retina, 15-inch, Mid 2015)
OS: macOS X Sierra 10.12.16
Processor: 2.5 GHz Intel Core i7
Graphics: Intel Iris Pro 1536 MB


User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

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