[Libreoffice-bugs] [Bug 82788] FILEOPEN, FORMATTING: header/footer styles are corrupted; picture alignment is changed

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=82788

--- Comment #21 from Neal Murphy <neal.p.murphy at alum.wpi.edu> ---
Bug 46988 has to do with jumpy scrolling. There is nothing in that report about
LO creating tens of the blue-ish tabs that identify headers and footers, so
many tabs that it can take LO a second or three to render all of the tabs it
generates for a *single* header or footer on a 4.4GHz CPU with 16GiB of 2.1GHz
RAM).

"If you directly correct all paragraph indents to 0..." *That* is the exact
problem; you deftly sidled right past it. That you had to 'directly correct the
indents' proves that the problem exists. In version 6.0.5 and previous versions
going back at *least* four years, LO/OOo silently *changes* those indents,
either when they write the file or when they read the file. I should not have
to fix the indents every time I open the file. File 'test doc' was saved
immediately afer I set the correct indents. File 'bad doc' came directly from
'test.doc'; I opened 'test.doc' and immediately saved it as 'bad.doc', making
no changes.

  - Did you look at the PDFs that clearly show the differences?
  - Did you compare the XML of the two ODT files to see how they differ?
  - Did you test on any older version to verify the problem?
  - Did you test on Linux?
  - Did you report the change that fixed the problem (if it was, indeed,
fixed)?
  - Did you report any other bugs that correctly report the issues I see with
headers and footers?
  - Did you attempt to help us (the complainers) identify and clarify the
issues, potentially
    creating other reports?

The only request I've seen in this report in the four years since I opened it
was Regina's request for example docs and PDFs and for me to identify the file
type I used. I did so. And outside of Regina's and John's comments, the
integrated circuit asking me to verify the continued existence of the problem,
and my updates, I've heard only crickets. Until today when you 'resolved' the
problem by declaring the way I reported the problem to be 'invalid'.

Bug 46988 has to do with jumpy scrolling. There is nothing in the report about
LO creating tens of the blue-ish tabs that identify headers and footers, so
many tabs that it can take LO a second or three to render all of them.

On my project, I work with users and developers to triage and identify
problems. I give them methods to reduce and reproduce the problem. I examine
the source code. If the problem was already fixed, I tell them what the error
was and which version has the fix. I tell them if the problem was inherited
from the version before I took over or if it was my own mistake (be it due to
oversight, stupidity, or ignorance). And, yes, I do install and test old
versions of my project when necessary because developers and users earn that
much respect just for taking the time to report a problem.

I submit that your response action are invalid. I submit that the problem
should remain open until changes can be identified that actually fix the
problem.

Lest I seem ingrateful, thank you for reproducing the problem. At least I know
it's not something weird on *my* computer.

-- 
You are receiving this mail because:
You are the assignee for the bug.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.freedesktop.org/archives/libreoffice-bugs/attachments/20180807/61889f08/attachment-0001.html>