[Libreoffice-bugs] [Bug 115408] LibreOffice 6 writer crashes if you try to sent document in KDE

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=115408

Jennifer Cormier <libreofficebugs at jcsmotif.com> changed:

           What    |Removed                     |Added
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             Status|UNCONFIRMED                 |NEW
     Ever confirmed|0                           |1
                 CC|                            |libreofficebugs at jcsmotif.co
                   |                            |m

--- Comment #21 from Jennifer Cormier <libreofficebugs at jcsmotif.com> ---
I'm having the same - or at least a very similar - problem.

Although in my case, I've never tried to "Send" anything.  But when I am
scrolling down in the "File" menu, if the mouse accidentally hovers over the
"Send" for a moment, then LO freezes and then crashes.  i.e.

Steps to Reproduce:
1. Create a document with Writer
2. Scroll down to File > Send
3. LO freezes for a few seconds (or longer) then crashes 

I haven't changed any of the Tools>Options>Internet settings from the defaults.
 So e-mail is blank.

(Interestingly, when I selected Tools>Options>Internet>MediaWiki, LO
immediately crashed.  Probably a separate bug?)

Both crashes also occur in LibreOffice "Safe Mode".  The only difference is LO
crashes almost immediately instead of freezing for a while first.


Help - About LibreOffice:

     Version: 6.0.6.2
     Build ID: 1:6.0.6-0ubuntu0.16.04.1
     CPU threads: 2; OS: Linux 4.4; UI render: default; VCL: gtk2; 
     Locale: en-US (en_US.UTF-8); Calc: group1

installed via
 ppa:libreoffice/libreoffice-6-0

$ java -version
openjdk version "1.8.0_181"
OpenJDK Runtime Environment (build 1.8.0_181-8u181-b13-0ubuntu0.16.04.1-b13)
OpenJDK Server VM (build 25.181-b13, mixed mode)


OS:  32-bit Lubuntu 16.04.05 

(so not KDE).  Perhaps the issue is with 32-bit systems...

Would you advise me on the debug package to install (or another method) to
provide the requested backtrace?  That PPA doesn't seem to supply one for
LibreOffice 6:

     $ sudo apt install libreoffice-dbg
     Reading package lists... Done
     Building dependency tree       
     Reading state information... Done
     Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable distribution
that some required packages have not yet been created or been moved out of
Incoming.
     The following information may help to resolve the situation:

     The following packages have unmet dependencies:
      libreoffice-dbg : Depends: libreoffice-core (=
1:5.1.6~rc2-0ubuntu1~xenial4) but 1:6.0.6-0ubuntu0.16.04.1 is to be installed
                   Recommends: ure-dbg but it is not going to be installed
     E: Unable to correct problems, you have held broken packages.

I also checked in Synaptic Package Manager and that's the only libreoffice
package I found that had "dbg" or "debug" anywhere (in the name or
description).

The backtrace without that is not all that useful (excerpt below):

Thread 1 "soffice.bin" received signal SIGSEGV, Segmentation fault.
0x9dd56b35 in ?? () from
/usr/lib/jvm/java-8-openjdk-i386/jre/lib/i386/server/libjvm.so

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