[Libreoffice-bugs] [Bug 122134] New: LibreOffice instlaller msi attempting to install KB2999226 on windows 10 machine.

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sun Dec 16 02:50:31 UTC 2018


https://bugs.documentfoundation.org/show_bug.cgi?id=122134

            Bug ID: 122134
           Summary: LibreOffice instlaller msi attempting to install
                    KB2999226 on windows 10 machine.
           Product: LibreOffice
           Version: 6.1.3.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: blazer64 at gmail.com

Description:
While attempting to install LibreOffice 6.1.3
(https://www.libreoffice.org/donate/dl/win-x86_64/6.1.3/en-US/LibreOffice_6.1.3_Win_x64.msi)
the installation fails and rolls back. After creating a MSI installer log I
tracked down the issue to a Microsoft update attempting to be installed when
installing LibreOffice
(https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows).
Windows update is "disabled" on the machine in question. I understand that
LibreOffice cannot be installed if certain prerequisites are not met however
the KB in question is not applicable to my machine which is running Windows 10
build 1803. Can it be changed to only attempt to install the update on non
Windows 10 machines? I am not intimately familiar with MSI installers so I am
not sure if a condition can be set so that the update is only attempted to be
installed on the applicable operating systems.

Steps to Reproduce:
1.Stop the "wuauserv" service and disable it through the registry (start=0x4)
2.Remove permission from the start key in
HKLM\system\currentcontrolset\wuauserv so that no modifications can be made to
the start key.
3.Run the LibreOffice installer.

Actual Results:
Installation fails and rolls back.

Expected Results:
Installation success 


Reproducible: Always


User Profile Reset: No



Additional Info:

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