[Libreoffice-bugs] [Bug 118744] New: soffice.bin error message appears at system shutdown
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Fri Jul 13 14:00:38 UTC 2018
https://bugs.documentfoundation.org/show_bug.cgi?id=118744
Bug ID: 118744
Summary: soffice.bin error message appears at system shutdown
Product: LibreOffice
Version: 6.0.1.1 release
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: libreoffice-bugs at lists.freedesktop.org
Reporter: tomdkat at comcast.net
Description:
When shutting down a Windows system, an error message will appear stating
soffice.bin encountered an application error. The error codes will vary. Here
is the text from two sample error messages:
The exception unknown software exception (0x40000015) occurred in the
application at location OxEC79990f
The exception unknown software exception (0x40000015) occurred in the
application at location Oxfaf4994f
In both cases, LibreOffice was configured to load when Windows starts. I've
seen the above behavior on Windows 7 and Windows 10 systems. LibreOffice,
itself, appears to run ok but the above message will appear during normal
shutdown of *Windows*, itself.
Steps to Reproduce:
1. Install LibreOffice on Windows
2. Configure LibreOffice to start when Windows starts
3. Open LibreOffice and make sure the quick starter appears in the system tray
4. Close LibreOffice
5. Perform a normal Windows shutdown
Actual Results:
The "soffice.bin - Application error" message window appears with the following
message:
The exception unknown software exception (0x40000015) occurred in the
application at location Oxfaf4994f
The "location" address can vary.
Expected Results:
soffice.bin should not encounter an exception when Windows shuts down.
Reproducible: Always
User Profile Reset: No
Additional Info:
I've seen this on a 32-bit Windows 7 system and on a 64-bit Windows 10 system.
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