[Libreoffice-bugs] [Bug 117976] New: There's a problem with the installer portion of LibreOffice_5.4.7_MacOS_x86-64.dmg.

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sun Jun 3 01:22:59 UTC 2018


https://bugs.documentfoundation.org/show_bug.cgi?id=117976

            Bug ID: 117976
           Summary: There's a problem with the installer portion of
                    LibreOffice_5.4.7_MacOS_x86-64.dmg.
           Product: LibreOffice
           Version: 5.4.7.2 release
          Hardware: x86-64 (AMD64)
                OS: Mac OS X (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: s2_b9-s0 at hotmail.com

Description:
There's a problem with the installer portion of
LibreOffice_5.4.7_MacOS_x86-64.dmg.

On Saturday, June 2, 2018, I downloaded LibreOffice 5.4.7 for Mac OS X x86_64
from https://www.libreoffice.org/download/download/.

When I double-clicked LibreOffice_5.4.7_MacOS_x86-64.dmg in Finder, a pop-up
window displayed a gray and white LibreOffice icon labeled "LibreOffice.app," a
green right-pointing arrow icon, an aqua folder icon labeled "Applications," an
aqua folder icon labeled "LICENSEs," and an aqua folder icon labeled "READMEs."
Clicking on the "Applications" folder icon installed LibreOffice on my iMac.
However, when I double-clicked LibreOffice in my iMac's Applications folder,
LibreOffice wouldn't open. I got a pop-up that said "LibreOffice quit
unexpectedly."

I went to Finder > Applications, right-clicked LibreOffice.app, selected Get
Info, and under General, the Version: read "LibreOffice 6.0.1.1."

Then I went to Finder > Devices > the mounted "LibreOffice" drive,
right-clicked LibreOffice.app, selected Get Info, and under General, the
Version: read "LibreOffice 5.4.7.2."

My workaround was to copy LibreOffice.app, from the mounted drive, to the
Applications folder. Now I'm able to open LibreOffice 5.4.7.2.

I have an iMac18,2, with macOS High Sierra, Version 10.13.4.

Steps to Reproduce:
1. double-clicked LibreOffice_5.4.7_MacOS_x86-64.dmg in Finder
2. clicked "Applications" folder icon in installation pop-up
3. double-clicked LibreOffice in Applications folder

Actual Results:  
pop-up said "LibreOffice quit unexpectedly."

Expected Results:
expected LibreOffice 5.4.7.2 to open


Reproducible: Always


User Profile Reset: No



Additional Info:


User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:60.0)
Gecko/20100101 Firefox/60.0

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