[Libreoffice-bugs] [Bug 116360] Mendeley citation plugin cause exception error in LibreOffice 6.0.2.1

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=116360

--- Comment #6 from Johan Zietsman <primitive.ziets at gmail.com> ---

Dear Support,

Herewith your copy of my message to the Mendeley support team.


After some deliberation the following came to mind:

The problem may be associated with a corrupted style sheet in the document. The
problem may occur when the macro does not read the document style sheet, but
references some style alien to the document. The problem may also occur when
the text in the document has a style that is neither defined in the document
style sheet nor in the default application (LibreOffice) style sheet. So the
macro just hangs and the default coding type error message is displayed.

A corrupted style sheet is a fairly common occurrence. The sensible way to get
past this is to have a piece of code acting as a watchdog. Then, when the error
occurs, the watchdog code should display an error message that is
understandable to the non-coding user. Like me. The message could be thus:

Possible undefined style encountered or corrupted document style sheet. Kindly
refer to FAQ list.

The error message should contain a hyperlink to the FAQ list. The FAQ list
would then contain an instruction on how to get past the problem. 

In the present case, I am not sure of where the error occurred, so this message
is also going verbatim to the support folks at the Document Foundation for
their consideration.

I hope this helps.

Regards,

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