[Libreoffice-bugs] [Bug 99968] The format for an envelope does not get passed to the print function, Print is still set to 11.0" x 8.5"...

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99968

christopher.ryba at gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|5.1.2.2 release             |5.4.6.2 release
                 OS|Linux (All)                 |All

--- Comment #6 from christopher.ryba at gmail.com ---
This is reproducible on both my debian, win7 & win10 systems, and I fought with
this for the last 2 days.  I discovered that if I allowed the windows 10
automagically installed Canon MFC driver to be in place, it does not have
envelope presets that correlate with a #10 envelope sized document.  

When I attempt to print (either an envelope wizard output or static document on
a #10 (on my Windows 10, Canon MF634Cdw laser combo) here, the print dialog
apparently tries the next closest sized paper setup (which on the Canon XPS
default driver provided by Win 10 or canon's XPS subsystem) is C5 - which then
results in skewed formatting and out of bounds printing.  The driver does not
present a #10 envelope preset to the LO print dialog.  The default driver
provided me with 6 paper sizes, device specific presented 17 (with #10 as an
option)

If you install the recommended Canon MFC driver (from the manufacturer
website), and then override driver selection in the printer device manager page
(control panel - devices - printer properties - advanced - driver), and then
try to print the document, I get a correctly formatted and laid out envelope. 

this does not appear to be an LO bug, more like a shortfall at the device
driver level.  I reproduced the "#10 to C5" issue on Debian Linux (using
generic & then a more device specific PPD), Windows 7, and Windows 10 using
generic, catchall, and device specific drivers.

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