[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=121324

--- Comment #7 from V Stuart Foote <vstuart.foote at utsa.edu> ---
Created attachment 146544
  --> https://bugs.documentfoundation.org/attachment.cgi?id=146544&action=edit
set of test files from OP

Steve sent the attached test files via PM with this note... zipped them up and
attached.  I do have issues opening the .DOCX OOXML files with Word 2016--the
document does not open. The .DOC version opens, and saving the .DOCX from LO
6.1.3.2 to .ODT, the ODT opens in Word 2016.  -- Stuart  

<clip>
     I’ve spent the afternoon 11/11/2018 trying to better understand the
problem of creating and reading docx and doc files in various versions of
LibreOffice. I was never able to find a file or folder labeled User Profile by
searching using %APPDATA%\libreoffice\4\user. I did; however, find the
LibreOffice folder in Users\\Steve Cochran\AppData\Roaming\LibreOffice. I
manually searched all of the sub-folders and never found a folder or file named
User Profile. So after I uninstalled each version I manually deleted the
LibreOffice folder in AppData to insure each new installation was clean.

I then created short docx and doc test files with each version and fed them to
MS Word to see if they would open or could be read. I tried 5.1.0.3 (64 bit);
5.1.3.2 (32 bit); 5.4.2.2 (64 bit); 6.1.3.2 (64 bit)
Test file names are in the form LibreOffice 5-1-0-3 64 Bit docx test file.docx
or LibreOffice 5-1-0-3 64 Bit doc test file.doc

Here are the MS Word compatibility Results:
5.1.0.3 (64 Bit) doc: OK font Helvetica
5.1.0.3 (64 Bit) docx: failed no blank pages, just wouldn’t load at all
5.1.3.2 (32 Bit) doc: OK font Helvetica
5.1.3.2 (32 Bit) docx: OK font Helvetica
* 5..4.3.2 (64 Bit) doc: OK font Liberation Serif
* I prefer Helvetica as a font, but when I tried to change it from Liberation
Serif to Helvetica
the page went blank. I suspect that Helvetica is not a registered font in
version 5.4 – 6.1
5..4.3.2 (64 Bit) docx: OK font Liberation Serif
* 6.1.3.2 (64 Bit) doc: OK font Liberation Serif
* Again Helvetica produces a blank page of an unregistered font
6.1.3.2 (64 Bit) docx: OK font Liberation Serif

Next, I tried backward compatibility by trying to open my test files with ver.
6.1.3.2 (64 Bit) with results shown below:
5.1.0.3 (64 Bit) doc: showed as a blank page with the font as Helvetica
5.1.0.3 (64 Bit) docx: showed as a blank page with the font as Helvetica
5.1.3.2 (32 Bit) doc: showed as a blank page with the font as Helvetica
5.1.3.2 (32 Bit) docx: showed as a blank page with the font as Helvetica
5.4.2.2 (64 Bit) doc: OK with the font as Liberation Serif
5.4.2.2 (64 Bit) docx: OK with the font as Liberation Serif
6.1.3.2 (64 Bit) doc: OK with the font as Liberation Serif
6.1.3.2 (64 Bit) docx: OK with the font as Liberation Serif

I also tried resetting the User Profile through the Help menu in ver. 6.1, but
with no change in any result. I wanted to post all of my short test files on
Bugzilla, but it wouldn’t accept multiples and in the process I also lost the
test description above.

</clip>

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