[Libreoffice-bugs] [Bug 119823] New: LibreOffice crashes when I just open it, I get a Libreoffice "your system has crashed" message, click it away and its done.
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Wed Sep 12 14:25:31 UTC 2018
https://bugs.documentfoundation.org/show_bug.cgi?id=119823
Bug ID: 119823
Summary: LibreOffice crashes when I just open it, I get a
Libreoffice "your system has crashed" message, click
it away and its done.
Product: LibreOffice
Version: 6.1.0.3 release
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Base
Assignee: libreoffice-bugs at lists.freedesktop.org
Reporter: jasper.lankhorst at gmail.com
Description:
This is more like a minor inconvenience, but it happens everytime I start up
the program; "Unfortunately Libreoffice has crashed" (the standard error
message) I keep seeing this message everytime I start the program, even though
the program does not visible show it crashed,
Reproduce: 1. Have this pc running windows. 2. When I shutdown the program
myself, and open it again the message comes, 3. I click the message away and
the program works as normal. This happens on all of the products of the
libreoffice suite.
I use the latest version of libreoffice (6.1.0.3) When I click the update
button it does not show any updates.
Things I tried: - Reboot in Safe mode. - All the options in the screen of safe
mode: - Delete user Profile - Extensions - Configure - Restore from backup -
Uninstall / reinstall libreoffice.
So I turn to this board for more information for either a fix, hotfix or update
=). Or some smart thing I hope to have over looked.
My profile generated to be examined: http://dev.jasperlankhorst.nl/libreof...
Edit: I see there is 6.1.0.3 but my libreoffice update did not show this.
testing to see if this resolves it. Updating to 6.1.03 does not resolve this
issue.
Platform: Windows 64bits
Crash Report: The crash report was successfully uploaded. You can soon find the
report at:
crashreport.libreoffice.org/stats/crash_details/0efb669d-843f-4e7e-8e0b-d8dfe531ecdd
Eventually it comes down to some file not having writing acces?
"ig9icd64.dll" "EXCEPTION_ACCESS_VIOLATION_WRITE" How can this be resolved?
Steps to Reproduce:
1.have the Intel Driver, and this pc.
2.Open Libreoffice.
3. See the screen saying "Libreoffice has crashed"
4. close application.
5. open it again
6 see step 3.
7. click it away and use libreoffice as normal.
Actual Results:
a screen saying "Libreoffice has crashed" On Calc and on Texteditor
Expected Results:
No screen saying it has crashed, I just exited it normally.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
I opened this bugreport because of this question:
https://ask.libreoffice.org/en/question/165347/libreoffice-6103-keeps-saying-it-has-crashed/?answer=165511#post-id-165511
Version: 6.1.0.3 (x64)
Build ID: efb621ed25068d70781dc026f7e9c5187a4decd1
CPU threads: 8; OS: Windows 10.0; UI render: default;
Locale: en-US (en_NL); Calc: CL
See Log:
https://gerrit.libreoffice.org/gitweb?p=core.git&a=log&h=efb621ed25068d70781dc026f7e9c5187a4decd1
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