[Libreoffice-bugs] [Bug 119823] LibreOffice crashes when I just open it, I get a Libreoffice "your system has crashed" message, click it away and its done.
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Wed Sep 12 16:12:54 UTC 2018
https://bugs.documentfoundation.org/show_bug.cgi?id=119823
--- Comment #10 from jasper.lankhorst at gmail.com ---
The laptop is a DELL Laptop XPS 15 9560
1. I downloaded the new driver as suggested from:
https://www.guru3d.com/files-details/intel-hd-graphics-driver-download-4590.html
2. Using the link: "Download Intel Graphics Driver Version: 24.20.100.6286"
I checked in the device manager the driver version: "24.20.100.6286" after a
fresh reboot of the pc.
>Otherwise, if you uncheck Tools -> Options -> View: "Use OpenGL for all >rendering", and from Tools -> Options -> General uncheck the "Load >LibreOffice during system start-up" to kill the QuickStart "anti-feature".
>Then from Windows TaskManager stop all soffice.exe processes.
3. I followed above instruction, and made sure to kill all soffice.exe
processes
It made a fresh new report though:
http://crashreport.libreoffice.org/stats/crash_details/54282dc7-ce6e-4531-aa31-dd007863ec3b
I am updating the Geforce driver 391.25 -> 399.24 and retrying libreoffice.
I also got a feeling this is more of a driver/ double videocard issue.
Let me know what I can do to resolve the issue because none of above seemed to
resolve the issue yet.
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