[Libreoffice-bugs] [Bug 119894] New: System Crash. Working on Word documents when unexplained System Crash occurs.

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sat Sep 15 12:03:46 UTC 2018


https://bugs.documentfoundation.org/show_bug.cgi?id=119894

            Bug ID: 119894
           Summary: System Crash. Working on Word documents when
                    unexplained System Crash occurs.
           Product: LibreOffice
           Version: 6.1.0.3 release
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: jairoromero72ster at gmail.com

Description:
I have been working on Word documents for my job, but with unexplained
frequency the system crashes. 
I have lost a good part of the document as the system does not save frequently
as well. 
Although there is a recuperation, it should be programmed with shorter
intervals.

Steps to Reproduce:
1.Open one or more documents from Word or Excel, or combined.
2. Working on them, system crashes and pop up window appears stating it will
close due to unexpected error.
3. Work done for the previous minutes will be lost even though the recuperation
feature is performed.

Actual Results:
1. System crashing with certain frequency! (Very frustrating!)
2. Do not know how to fix issue.

Expected Results:
Smooth running like with previous versions of LibreO.


Reproducible: Always


User Profile Reset: No



Additional Info:
With the latest crash, I received this message:
crashreport.libreoffice.org/stats/crash_details/20389ae7-306d-4852-826a-0ea7b75e0a17

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