[Libreoffice-bugs] [Bug 120023] New: 13x19 paper in Epson XP 15000 only printing 8.27" wide

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Thu Sep 20 22:11:27 UTC 2018


https://bugs.documentfoundation.org/show_bug.cgi?id=120023

            Bug ID: 120023
           Summary: 13x19 paper in Epson XP 15000 only printing 8.27" wide
           Product: LibreOffice
           Version: 6.1.0.3 release
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: ravenkwill at gmail.com

Description:
I'm using Libreoffice Version: 6.1.0.3 (x64) Build ID:
efb621ed25068d70781dc026f7e9c5187a4decd1 Running on Windows 10 Pro V1803.

I just bought an Epson XP 15000 printer. Other printing jobs work fine, but
when I print a 12"x12" image on 13x19 paper (in writer), it instead prints an
8+ inch section of the image, perfectly centered on the paper. All of the Epson
settings seem correct - in the printer preferences, document size is set to
13x19. I can't find any settings either in Epson's properties or in Libreoffice
that is causing this. Libre's page format is set to 13x19, with .25" margins
all around.

When I export the image as pdf, it prints perfectly. If I HAVE to, I can do
that, but I'd prefer to print straight from libreoffice.

Steps to Reproduce:
1. Open blank writer page
2. Format page to 13x19, with .25" margins all around
3. Insert 12x12 jpeg
4. Click print (xp-15000 is default printer)
5. Open printer properties, set:
   document size to 13x19, 
   Paper source to Rear Paper Feed, 
   Paper type to Premium Presentation Paper Matte,
   Quality to High
6. Print

Actual Results:
   Document prints the left-most 8.27 inches of the image, centered on the page

Expected Results:
Document prints the full 12x12 image, Left Justified


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 6.1.0.3 (x64)
Build ID: efb621ed25068d70781dc026f7e9c5187a4decd1
CPU threads: 4; OS: Windows 10.0; UI render: GL; 
Locale: en-US (en_US); Calc: CL

-- 
You are receiving this mail because:
You are the assignee for the bug.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.freedesktop.org/archives/libreoffice-bugs/attachments/20180920/6deec160/attachment.html>


More information about the Libreoffice-bugs mailing list