[Libreoffice-bugs] [Bug 124522] Installation fails on Windows x86

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Apr 5 15:17:18 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=124522

--- Comment #3 from Dimitar Nanev <d_nanev at hotmail.com> ---
Thank you for your guidance!

KB2999226 seems to be source of the problem. LibreOffice installer triggers
Windows Update to install KB2999226 which fails with error code 0x80070490.
Tried to repair (SFC /ScanNow and DISM /Online /Cleanup-Image /ScanHealth) and
also to rebuild SoftwareDistribution folder without success. Manual
installation of KB2999226 produces same error 0x80070490. Other Windows Updates
work on this machine. All required updates were installed with no problems
before coming to LibreOffice installation.

Obviously there is something broken with Windows Update on this machine. Tried
to dig the installation problem of KB2999226 but I'm not fluent with WU
process. In CBS log (log file attached) I see this error:
Failed to resolve package
'Package_803_for_KB4480970~31bf3856ad364e35~x86~~6.1.1.6' [HRESULT = 0x80070490
- ERROR_NOT_FOUND].

I don't know what KB2999226 has to do with KB4480970. KB4480970 is not
installed on this machine and I'm not going to install it anyway because I
catch it earlier to break Windows File Sharing network (another machine,
another installation). So I give up for now.

Btw, it's wise for LibreOffice not to depend on the notoriously broken Windows
Update system for its own installation. I'll look forward for version version
6.3.

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