[Libreoffice-bugs] [Bug 126989] Libreoffice v6.3.0.4 hangs - Scan in Writer/ Impress/ Draw/(Calc?)

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=126989

--- Comment #3 from Juergen Klatt <jrk33 at web.de> ---
Hello Mike,

yes, I haved used 32-bit Versions before and my scanner works fine.

No problems with this Version:
Version: 6.2.5.2 (x86)
Build ID: 1ec314fa52f458adc18c4f025c545a4e8b22c159
CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; 
Locale: en-US (de_DE); UI-Language: en-US

Since the 64-bit Versions it didn't works (twain 32-bit...).

---------------------------

A short answer maybe it is usefull:

I have used the tool "Process Explorer v16.26" downloaded from the following
website for the analysis of the Windows processes:
https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

1)
I started the Process Explorer.
2)
Started Writer and the scan.
3)
Writer hangs, after the scanner driver closed.
4)
Now go back to the Process Explorer and there I killed or restart
the process of "twain32shim.exe"
5)
After that, the image is inserted in the Writer document and the hanging is
gone.

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