[Libreoffice-bugs] [Bug 127196] New: LibreOffice crashes when trying to open printer properties.

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Wed Aug 28 12:40:25 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=127196

            Bug ID: 127196
           Summary: LibreOffice crashes when trying to open printer
                    properties.
           Product: LibreOffice
           Version: 6.1.6.3 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: ppp at gmx.li

Description:
crashreport.libreoffice.org/stats/crash_details/3675c59a-29e6-409d-a816-95966355fcc6

It seems to be a problem of printer properties dialogue window (network printer
Minolta C220) and windows 10. At least even opening printer properties from
inside Windows Control Panel also doesn't work.

Anyway, LibreOffice shouldn't be impressed that much by that fawlty printer
properties dialogue window.

Steps to Reproduce:
1. Open menu "Datei", "Drucken..." (probably "File", "Print..." in english
2. Window "Drucken" (probably "Print" appears, on the left is a preview, on the
right at the top there is a list of printers. Choose "\\....local\MINOLTA
C220..."
3. Under the list of printers, press button "Eigenschaften..." (probably
"properties")

[Btw.: Under Windows, one can also
1. open "Einstellungen", "Drucker & Scanner" (probably "Preferences", "Printers
& Scanners")
2. Choose "MINOLTA C220", press button "Verwalten" (probably "Manage")
3. Choose "Druckereigenschaften" (probably "printer properties")
4. Under tab "Allgemein" (probably "General") choose button "Einstellungen..."
(probably "Preferences")
5. The Manage-window silently closes, no preferences-windows appears]

Actual Results:
Upon pressing the button "Eigenschaften..." as described under "Steps to
Reproduce", LibreOffice crashes.

Expected Results:
There should be an error message like e.g. "Sorry, but the printer properties
dialogue yielded unexpected results. We tried hard, but it seems not possible
to use printer properties."


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 6.1.6.3 (x64)
Build-ID: 5896ab1714085361c45cf540f76f60673dd96a72
CPU-Threads: 8; BS: Windows 10.0; UI-Render: Standard; 
Gebietsschema: de-DE (de_DE); Calc: threaded


I don't know weather OpenGL is enabled, hence I left the Question unticked

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