[Libreoffice-bugs] [Bug 129146] New: Could not start printer when attempting to print

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Mon Dec 2 18:47:49 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=129146

            Bug ID: 129146
           Summary: Could not start printer when attempting to print
           Product: LibreOffice
           Version: 6.2.8.2 release
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: kurt.sanger at ksanger.com

Description:
LibreWriter hangs and eventually gives the error message "Could not start
printer.  Please check your printer configuration."  Printing works from text
editor and from Document Viewer of a pdf.  Printing to pdf works.  Printing the
pdf works.  Printer is on a cups server.  The server never sees the job. The
local printer jobs never sees the job.   

Steps to Reproduce:
1.  Open Libre Write
2.  Type a few lines of text.
3.  Select Print
4.  Select my printer on the cups server that has been installed forever.
5.  Print

Actual Results:
Write hangs a long time and eventually gives use the error "Could not start
printer.  Please check your printer configuration."

I checked the cups server to see if we needed to restart the printer.  But the
printer was fine.  Test pages work.  Printing from a text editor worked. 
Printing from Write to a pdf file worked.  Printing the pdf file from Doc
Viewer works.  There are no jobs in the local print queue.  No jobs show up at
the cups server with the priner on it.

Expected Results:
Page sent to printer to be printed.


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:

Version 6.2.8.2
Build ID: 6.2.8.2-2.fc30
CPU threads 6; OS Linux 5.3; UI render: default; VCL: gtk3; Local en-US...

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