[Libreoffice-bugs] [Bug 129508] New: Severe clipboard issues

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Dec 20 03:22:00 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=129508

            Bug ID: 129508
           Summary: Severe clipboard issues
           Product: LibreOffice
           Version: 6.3.3.2 release
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: info at billiotenglish.com

This bug affects Writer, Draw, Calc, and Impress.
This bug affects BOTH LO 6.3 and 6.2 on Ubuntu 19.10. Tested and confirmed on
multiple machines.
This bug affects only 6.3 and not 6.2 on Ubuntu 18.04. Tested and confirmed on
multiple machines. 
This bug affects only 6.3 and not 6.2 on Windows. Tested and confirmed and
confirmed on multiple machines.

How bug works:
Copy something. Paste it somewhere. The first time will be fine. 
Copy a second thing. Attempt to paste it. 

Expected result: the second item will be pasted correctly. 

What actually happens: 
1: nothing
2: the first thing is pasted again as if the second thing were not copied
3: when the first thing was a picture or other graphical element it will paste
the first again but it will be messed up.  Example, a textbox with text in it
will become just a blue square.  Several pictures or shapes copied as a group
will be pasted as a broken blue thing that can't be edited. Tables will paste
as blue squares that again can't be entered or edited.  

On Ubuntu 19.10 using Libreoffice 6.2 these bugs can be sometimes avoided by
exclusively using keyboard shortcuts and not the right click on the mouse or
drop down menu from edit in the software.  Any mixing of keyboard shortcuts
with either mouse right click menu or dropdown menu will almost always cause
the bug. Right clicking with the mouse or using the drop down menu will almost
always cause the bug but perhaps a little less often than mixing. Exclusively
using keyboard shortcuts doesn't work with LO 6.3 on either Ubuntu or Windows
but will seem to fix the problem on Ubuntu using 6.2. 

Another way to get around the problem in 6.3 is copy every thing that needs to
be pasted two or three times. 

Example: Copy item one and then paste will work fine. Copy item two. Attempt to
paste will cause either nothing to happen, item one to be pasted a second time,
or a very broken version of item one to be pasted that can potentially corrupt
the save file. 

New pattern (which isn't friendly to office workers): Copy item one and paste.
Item 1 will paste just fine. Copy item 2. Then copy item 2 a second time. Just
to be sure, copy item 2 a third time. Then paste item 2 and finally item 2 will
paste correctly. Repeat multiple copies before pasting for EVERY SINGLE THING
that needs to by copied and pasted. 

There are reports that Ubuntu 19.10 is having copy and paste issues with
multiple applications such as Thunderbird mail and firefox browswer. The
testing I have done shows that the only application affected by this particular
bug is Libreoffice. On the machines I take care of Thunderbird and Firefox both
work fine on 19.10 with no copy paste related issues. Also, this bug in
Libreoffice 6.3 affects not only Ubuntu 19.10 but also 18.04 and Windows 10. On
both 18.04 and Windows 10 using LO 6.2 the bug is not present but on both
systems using LO 6.3 the bug is present. In Ubuntu 19.10 the bug is present in
both 6.2 and 6.3. 

I hope that gives someone enough information to begin to track down the bug and
get it fixed. Libreoffice is by far the best office software for our workloads
and I'd like to be able to ask my staff to use it with confidence.

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