[Libreoffice-bugs] [Bug 129601] New: Libre Office 6.2.8 installation glitch

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Tue Dec 24 15:59:31 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=129601

            Bug ID: 129601
           Summary: Libre Office 6.2.8 installation glitch
           Product: LibreOffice
           Version: 6.2.8.2 release
          Hardware: x86 (IA32)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: davidstride at btconnect.com

Description:
Downloaded L-) 6.2.8_Win_x64. Multiple attempts to install failed with 1303
error.  Insufficient privileges. Same happens whether I log on as administrator
or myself (with administrator status). Meanwhile old Libre-Ofice installation
has been removed and same issue arises if I try to reinstall the older version

Steps to Reproduce:
1.download 6.2.8 update from your site
2.save file in downloads
3.click on file in downloads
4. Installer wizard opens
5. Hits a wall as described, after accepting that re-boot will be required

Actual Results:
wizard gets to point where it says 'copying files' and then stops with box
saying "1303 error"
insufficient privileges, refer administrator. I have administrator status, but
logged off and on again as admin, and vice versa, several times
Old LibreOffice installation has disappeared and same sequence leading to
'error 1303 arises if I try to reinstall earlier version.

Expected Results:
normal installation should proceed


Reproducible: Always


User Profile Reset: Yes



Additional Info:

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