[Libreoffice-bugs] [Bug 51132] After one success, PRINTING of #10 ENVELOPES failed to print properly, apparently due to incorrect formatting of the envelope document by the 'Insert Envelope' wizard.

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Mon Jan 7 16:07:31 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=51132

--- Comment #25 from Howard Johnson <webmaster at OutWestClassifieds.org> ---
Created attachment 148101
  --> https://bugs.documentfoundation.org/attachment.cgi?id=148101&action=edit
Available paper types shown for the HP4020 printer.

I got a little distracted yesterday, and forgot to show you one other important
thing I noticed.

It has to do with the list of paper types that two of my different printer
drivers show.

For my HP printers, I get a fairly long list of available paper types, but for
the Canon the list is much shorter.

Again, Start LO 6.  Create a new writer document.  Select Menu|File|Print then
Cancel.

The select Menu|Insert|Envelope...  The `Envelope` dialog opens.

Now select the `Printer` tab.  Then click the `Setup...` button.  The `Printer
Setup` dialog opens.

The first time thru this I will select the printer named
'Canon-MG2900-guten-full-size' here.  Then Click on `Properties`.   

(Note that `Canon-MG2900-guten-full-size` is the name I gave this printer
driver.  It is from package `printer-driver-gutenprint` v 5.2.11-1+b2.  The
default name was simpler, but I needed a name to clearly distinguish this from
another printer that I use which I have configured to by default correct a page
bottom margin issue.)

The `Properties of Canon-MG2900-guten-full-size` dialog opens.  Now on the
`Paper` tab click on `Paper size:` and take a look at the pull down.  See
screenshot.  

I have only 6 paper sizes listed, as follows:  Letter, A5, A4, B5, 4x6" and
5x7".

Now let's backup and look at this same list for one of my other printer
drivers.  So click the `Cancel` button, and select the HP CP4020, a full
featured color laser printer.

Again click the `Properties` button.  And once the `Properties of CP4020`
dialog opens, again in the `Paper` tab click on `Paper size:`.

This time I get a long list of paper styles, including a number of envelopes,
i.e `Envelope #9`, `Envelope #10`, `Envelope Monarch`, etc.

So this is interesting I think.  Clearly this printer is offering up quite a
range of paper types that the other printer driver was not.

Perhaps when the other printer driver goes to print the landscaped Com-10,
where it must rotate it because it's wider than the printer, it fails to select
a paper type that will work.

Notice that from Menu|File|Print when you get the `Print` dialog that the
preview on the left shows '8.26 in (A5)` as the envelope width, and `5.83 in`
as the envelope height, both of which are wrong.

To me the most interesting thing is the 'A5'.  It clearly shows that the wrong
printer and or paper type has been selected for preview.

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