[Libreoffice-bugs] [Bug 125621] New: Upon downloading Libre Office update (6.2.4.2) this morning, cannot access it or any of my L.O. files

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sat Jun 1 14:28:37 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=125621

            Bug ID: 125621
           Summary: Upon downloading Libre Office update (6.2.4.2) this
                    morning, cannot access it or any of my L.O. files
           Product: LibreOffice
           Version: 6.2.4.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: rmmcghee at yahoo.com

Description:
After the download, install & restart steps were completed, tried to access a
calc file but it would not open.  Rebooted my system and tried again with the
same outcome.  Tried opening a writer file but experienced the same response. 
Went to open the Libre Office choice from my software list (lower left corner
Windows icon box Windows 10)and the "Libre Office 6.2 Document Recovery" screen
appeared showing 1 of my files with a status of "not recovered yet", so chose
Start.  Received a recovery failed status screen so chose Finish and a screen
with a message appeared ending with "The next time LibreOffice is launched,
your files will be recovered automatically."  Chose OK and the crash report
screen appeared, so chose Send crash report and the crash report text box
appeared.  Closed the resulting crash report dialog box and a LibreOffice
recent files screen appeared.  Clicked on the file and a "Read Error
Format error discovered in the file in sub-document content.xml at
2,531848(row,col)," message appeared.  Clicked on another LibreOffice file
(writer this time)and it closed.

Steps to Reproduce:
1.  Click on any type of LibreOffice file
2.
3.

Actual Results:
LibreOffice does not start

Expected Results:
Opened the dile


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:

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