[Libreoffice-bugs] [Bug 118056] Recovery dialog keeps opening and failing after closing to password prompt at the first recovery

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Wed May 8 22:49:09 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=118056

--- Comment #2 from Eric Marceau <ericmarceau at rogers.com> ---
New Instance Report related to Bug 118056


Environment:
media-info: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Kernel: Linux 4.15.0-48-generic x86_64


I have the same problem of looping on recovery attempts at startup of
LibreOffice, after crashing.

I looked at the command line options and the options 

  "--nodefault"

and

  "--norestore"

did not fix the issue and allow LibreOffice to start with the welcome screen.

There is no options to tell LibreOffice to 

  "--sanitize"

that will force startup by running a sanitizing process to purge any offending
condition causing LibreOffice to enter the crash recovery process.

NOTE:  I have edited the ~/.config/libreoffice/4/user/registrymodifications.xcu
to remove at first the "RecoveryList" entry for "recovery_item_1", with no
success, then attempted again with deleting that and the 2 references to
"RecoveryInfo", for each of "Crashed" and "SessionData", again with no success. 

Even after doing that, LibreOffice is obtaining from somewhere unknown that
there is still a reference to a need for recovery, for the offending file
"Untitled_1".

Can anyone advise 
- where that offending reference is stored for persistence, and 
- how to remove that so as to restore sanity?

I have purged what I believe is the related pipe file,

  /tmp/OSL_PIPE_1000_SingleOfficeIPC_a0f990f14944785c517f24b57dd362a

and temporary files

  /tmp/lu4634fq381z.tmp  (example)

and that doesn't fixt it either.

I have event completely removed all related package files, then re-installed,
with no positive outcome.

Is there a "cleanup user" function available to restore the necessary sanity
for LibreOffice for a specified user?

Thank you,
Eric


P.S.  Don't know if there is anything meaningful related to the problem in the
following:
May  8 16:56:46 OasisMini kernel: [ 1679.057158] kauditd_printk_skb: 312
callbacks suppressed
May  8 16:56:46 OasisMini kernel: [ 1679.057163] audit: type=1400
audit(1557349006.170:377): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/home/ericthered/.cache/mesa_shader_cache/index" pid=4395
comm="soffice.bin" requested_mask="wrc" denied_mask="wrc" fsuid=1000 ouid=1000
May  8 16:56:46 OasisMini kernel: [ 1679.575940] audit: type=1400
audit(1557349006.690:378): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/usr/share/print-backends/org.openprinting.Backend.CUPS" pid=4394
comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
May  8 16:56:48 OasisMini kernel: [ 1681.753772] audit: type=1400
audit(1557349008.870:379): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/home/ericthered/.cache/mesa_shader_cache/index" pid=4413
comm="soffice.bin" requested_mask="wrc" denied_mask="wrc" fsuid=1000 ouid=1000
May  8 16:56:49 OasisMini kernel: [ 1682.282830] audit: type=1400
audit(1557349009.398:380): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/usr/share/print-backends/org.openprinting.Backend.CUPS" pid=4412
comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
May  8 16:56:50 OasisMini kernel: [ 1683.781040] audit: type=1400
audit(1557349010.894:381): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/home/ericthered/.cache/mesa_shader_cache/index" pid=4431
comm="soffice.bin" requested_mask="wrc" denied_mask="wrc" fsuid=1000 ouid=1000
May  8 16:56:51 OasisMini kernel: [ 1684.301490] audit: type=1400
audit(1557349011.414:382): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/usr/share/print-backends/org.openprinting.Backend.CUPS" pid=4430
comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
May  8 17:16:23 OasisMini kernel: [ 2856.075714] audit: type=1400
audit(1557350183.134:383): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/home/ericthered/.cache/mesa_shader_cache/index" pid=4635
comm="soffice.bin" requested_mask="wrc" denied_mask="wrc" fsuid=1000 ouid=1000
May  8 17:16:23 OasisMini kernel: [ 2856.793532] audit: type=1400
audit(1557350183.850:384): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/proc/4634/mountinfo" pid=4634 comm="soffice.bin"
requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
May  8 17:16:23 OasisMini kernel: [ 2856.794038] audit: type=1400
audit(1557350183.854:385): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/proc/4634/cgroup" pid=4634 comm="soffice.bin" requested_mask="r"
denied_mask="r" fsuid=1000 ouid=1000
May  8 17:16:23 OasisMini kernel: [ 2856.794048] audit: type=1400
audit(1557350183.854:386): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/sys/fs/cgroup/memory/memory.limit_in_bytes" pid=4634
comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
May  8 17:16:23 OasisMini kernel: [ 2856.794060] audit: type=1400
audit(1557350183.854:387): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/sys/fs/cgroup/cpu,cpuacct/cpu.cfs_quota_us" pid=4634
comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
May  8 17:16:23 OasisMini kernel: [ 2856.794067] audit: type=1400
audit(1557350183.854:388): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/sys/fs/cgroup/cpu,cpuacct/cpu.cfs_period_us" pid=4634
comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
May  8 17:16:23 OasisMini kernel: [ 2856.794076] audit: type=1400
audit(1557350183.854:389): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/sys/fs/cgroup/cpu,cpuacct/cpu.shares" pid=4634 comm="soffice.bin"
requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
May  8 17:16:23 OasisMini kernel: [ 2856.794083] audit: type=1400
audit(1557350183.854:390): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/sys/fs/cgroup/cpu,cpuacct/cpu.cfs_quota_us" pid=4634
comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
May  8 17:16:23 OasisMini kernel: [ 2856.794090] audit: type=1400
audit(1557350183.854:391): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/sys/fs/cgroup/cpu,cpuacct/cpu.cfs_period_us" pid=4634
comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
May  8 17:16:23 OasisMini kernel: [ 2856.794096] audit: type=1400
audit(1557350183.854:392): apparmor="ALLOWED" operation="open"
profile="libreoffice-so
ffice" name="/sys/fs/cgroup/cpu,cpuacct/cpu.shares" pid=4634 comm="soffice.bin"
requested_mask="r" denied_mask="r" fsuid=1000 ouid=0

== end ==

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