[Libreoffice-bugs] [Bug 116141] Help installed but not recognised

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Thu May 30 10:45:42 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=116141

Xisco FaulĂ­ <xiscofauli at libreoffice.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEEDINFO
     Ever confirmed|0                           |1

--- Comment #12 from Xisco FaulĂ­ <xiscofauli at libreoffice.org> ---
(In reply to Richard from comment #11)
> Thank you for getting back to me about this.
> 
> I have downloaded and run LibreOffice_6.1.3_Win_x64.msi and
> LibreOffice_6.1.3_Win_x64_helppack_en-GB.msi
> 
> I accepted the installation defaults apart from not having a desktop
> shortcut.
> 
> I then loaded an .ods document, clicked on Help and got the error message
> again.
> 
> A possible clue is that the helppack is en-GB and Windows Region and
> Language > Current location: is United Kingdom BUT the error message says
> "The LibreOffice built-in help for current UI language (English (USA)) is
> not installed on your computer". So it appears that I have the GB version of
> help but the application is looking for the USA version.

What happens if you install LibreOffice_6.1.3_Win_x64_helppack_en-US.msi, does
it work ?

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