[Libreoffice-bugs] [Bug 128993] Annoying delay of 10 seconds when opening Libreoffice Writer files

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Tue Nov 26 00:02:22 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=128993

--- Comment #9 from schregenb.u at gmail.com ---
Since the information is spread through many comments I tried to summarize it
here for easier lookup: 


Reproducing the issue: 
1) Make a clean install of LibreOffice (also delete any possible existing user
data in the AppData folder first). 
2) Create a LibreOffice-Writer document, save and close it. 
3) Also close any other running LibreOffice instances, including possible
LibreOffice daemons running in the background.


Then the following 2 cases will happen: 

When NOT CONNECTED to the internet (Everything is fine):
Doubleclick Writer document to open->
->Splashscreen with loading bar appears
->Loading bar finishes in 1-2 seconds
->Then Writer document displays

When CONNECTED to the internet (annoying 10-second-delay will happen):
Doubleclick Writer document to open->
->Splashscreen with loading bar appears
->Loading bar finishes in 1-2 seconds
->Now it just hangs at this completed stage for an additional 10 seconds
->Then Writer document displays


Further information and workaround: 
- The issue has first appeared in 6.1.0.1 and exists in all succeeding
versions, including the latest version (6.4.0.0beta1). 
- The issue concerns not only LibreOffice-Writer but the LibreOffice Start
Center as well. It seems to concern the LibreOffice application as a whole. 
- The issue is related to the LibreOffice Internet Proxy settings (Main
Menu->Extras->Options->Internet->Proxy). 
- The default Internet proxy setting is set to "System". THIS seems to be cause
of the issue. When changing this setting to "Manual" or "None", the
10-second-delay disappears. 


Further thoughts: 
The delay is very noticeable when you come from 6.0.7.3 or earlier versions,
especially since it happens right at startup. This "inexplicable" slow startup
might even deter people from upgrading to newer versions (in fact it
continuously deterred me from doing that). 

If things are still unclear, please feel free to ask any further questions.

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