[Libreoffice-bugs] [Bug 129087] Can not uninstall 6.3.2.2

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sat Nov 30 00:46:18 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=129087

--- Comment #9 from Dirk Munk <munk at home.nl> ---
I'm not trying to suggest that it has anything to do with Libreoffice, it's far
more likely a Windows problem.

This is my system info:

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
Other OS Description    Not Available
OS Manufacturer Microsoft Corporation
System Name     THEBEAST
System Manufacturer     CLEVO
System Model    P170EM
System Type     x64-based PC
System SKU      Not Applicable
Processor       Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz, 2601 Mhz, 4 Core(s),
8 Logical Processor(s)
BIOS Version/Date       American Megatrends Inc. 4.6.5, 24-1-2013
SMBIOS Version  2.7
Embedded Controller Version     255.255
BIOS Mode       Legacy
BaseBoard Manufacturer  CLEVO
BaseBoard Product       P170EM
BaseBoard Version       Not Applicable
Platform Role   Mobile
Secure Boot State       Unsupported
PCR7 Configuration      Binding Not Possible
Windows Directory       C:\WINDOWS
System Directory        C:\WINDOWS\system32
Boot Device     \Device\HarddiskVolume5
Locale  Netherlands
Hardware Abstraction Layer      Version = "10.0.18362.387"
Username        TheBeast\Munk
Time Zone       W. Europe Standard Time
Installed Physical Memory (RAM) 32,0 GB
Total Physical Memory   31,9 GB
Available Physical Memory       21,3 GB
Total Virtual Memory    36,6 GB
Available Virtual Memory        24,8 GB
Page File Space 4,75 GB
Page File       C:\pagefile.sys
Kernel DMA Protection   Off
Virtualisation-based security   Not enabled
Device Encryption Support       Reasons for failed automatic device encryption:
TPM is not usable, PCR7 binding is not supported, Hardware Security Test
Interface failed and the device is not Modern Standby, Un-allowed DMA-capable
bus/device(s) detected, Disabled by policy, TPM is not usable
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions   Yes
Hyper-V - Virtualisation Enabled in Firmware    Yes
Hyper-V - Data Execution Protection     Yes

I will try to uninstall the Help pack tomorrow, and see if I can get a usable
log.

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