[Libreoffice-bugs] [Bug 127997] New: Systematic crash after 30 to 60 seconds on MacOS High Sierra - fresh installation
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Mon Oct 7 10:13:42 UTC 2019
https://bugs.documentfoundation.org/show_bug.cgi?id=127997
Bug ID: 127997
Summary: Systematic crash after 30 to 60 seconds on MacOS High
Sierra - fresh installation
Product: LibreOffice
Version: 6.3.2.2 release
Hardware: x86-64 (AMD64)
OS: Mac OS X (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: libreoffice-bugs at lists.freedesktop.org
Reporter: andre.ourednik at epfl.ch
Description:
Steps:
- All traces of LO suppressed before reinstall (removed: ~/Library/Application
Support/LibreOffice, ~/Library/Saved Application
State/org.libreoffice.script.savedState,
/private/var/folders/.../.../C/org.libreoffice.script etc.)
- FRESH INSTALL of Libre Office 6.3.2
- Open LibreOffice
- Do anything (create new Writer or Calc document, start writing, go into menu,
does not matter)
- Crashes after 30 to 60 seconds.
Happens also in Safe mode.
Mac bug report:
Process: soffice [26916]
Path: /Applications/LibreOffice.app/Contents/MacOS/soffice
Identifier: org.libreoffice.script
Version: 6.3.2002 (6.3.2002)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: soffice [26916]
User ID: 502
Date/Time: 2019-10-07 11:27:22.281 +0200
OS Version: Mac OS X 10.13.6 (17G8037)
Report Version: 12
Bridge OS Version: 3.0 (14Y901)
Anonymous UUID: 29DF5ED0-952B-C746-CBE6-3FFE8AD7E284
Sleep/Wake UUID: 6B6D305E-8CFD-4316-9528-EEBB8A336507
Time Awake Since Boot: 110000 seconds
Time Since Wake: 2500 seconds
System Integrity Protection: enabled
Crashed Thread: 7 UpdateCheckThread
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0x10:
-->
__TEXT 0000000108e33000-0000000108e34000 [ 4K] r-x/rwx
SM=COW /Applications/LibreOffice.app/Contents/MacOS/soffice
Application Specific Information:
abort() called
...
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000070000fe0a000 rcx: 0x000070000fe07df8
rdx: 0x0000000000000000
rdi: 0x000000000000da5b rsi: 0x0000000000000006 rbp: 0x000070000fe07e30
rsp: 0x000070000fe07df8
r8: 0x00007fff9b4239e8 r9: 0xffffffff00000000 r10: 0x0000000000000000
r11: 0x0000000000000206
r12: 0x000000000000da5b r13: 0x00007fd22ab0d660 r14: 0x0000000000000006
r15: 0x000000000000002d
rip: 0x00007fff62b4bb66 rfl: 0x0000000000000206 cr2: 0x00007fff9b421168
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 75654
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=543.6M resident=0K(0%)
swapped_out_or_unallocated=543.6M(100%)
Writable regions: Total=550.3M written=0K(0%) resident=0K(0%)
swapped_out=0K(0%) unallocated=550.3M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 384K 3
Activity Tracing 256K 2
CG backing stores 66.4M 13
CG image 13.4M 12
CG raster data 2932K 23
CoreAnimation 212K 8
CoreGraphics 8K 2
CoreImage 28K 4
CoreUI image data 3264K 24
CoreUI image file 340K 6
Dispatch continuations 16.0M 2
Foundation 36K 3
Kernel Alloc Once 8K 2
MALLOC 400.2M 156
MALLOC guard page 48K 9
MALLOC_LARGE (reserved) 25.2M 4 reserved VM address
space (unallocated)
Memory Tag 242 12K 2
Memory Tag 251 12K 2
SQLite page cache 448K 3
STACK GUARD 56.0M 10
Stack 12.1M 12
VM_ALLOCATE 12.6M 548
__DATA 36.0M 414
__FONT_DATA 4K 2
__GLSLBUILTINS 2588K 2
__LINKEDIT 243.7M 141
__TEXT 299.9M 390
__UNICODE 560K 2
mapped file 1.0G 705
shared memory 3300K 27
=========== ======= =======
TOTAL 2.2G 2503
TOTAL, minus reserved VM space 2.2G 2503
Model: MacBookPro13,3, BootROM 259.71.1.0.0, 4 processors, Intel Core i7, 2.7
GHz, 16 GB, SMC 2.38f7
Graphics: Intel HD Graphics 530, Intel HD Graphics 530, Built-In
Graphics: Radeon Pro 455, AMD Radeon Pro 455, PCIe
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C,
0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C,
0x4D5435324C31473332443450472D30393320
java version "1.8.0_65"
Java(TM) SE Runtime Environment (build 1.8.0_65-b17)
Java HotSpot(TM) 64-Bit Server VM (build 25.65-b01, mixed mode)
Steps to Reproduce:
1. Uninstall LO Fully (remove not only app, but also: ~/Library/Application
Support/LibreOffice, ~/Library/Saved Application
State/org.libreoffice.script.savedState,
/private/var/folders/.../.../C/org.libreoffice.script etc.)
2. Download the newest version (dmg).
3. FRESH INSTALL of Libre Office 6.3.2
4. Open LibreOffice (the start screen opens and proposes to create a document)
5. Do anything (create new Writer or Calc document and start writing, go into
menu, it does not matter what you do)
6. Crashes after 30 to 60 seconds.
Happens also in Safe mode.
Actual Results:
Crashes after 30 to 60 seconds.
Expected Results:
Application working.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
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